Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Timeline
Generic

Emma Joy Nelson

Anaheim,California

Summary

The goal is to secure a position that enables the improvement of experiences for others while concurrently enhancing skills and knowledge. A skilled server with expertise in order management, payment processing, and upselling. Stays current on menu items and consistently provides targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and adheres to general food safety standards.

Overview

4
4
years of professional experience

Work History

SERVER

Chili’s Bar and Grill
12.2022 - Current
  • Providing friendly service to over 75 guests daily
  • Memorizing and curating over 65 menu items, including personalized orders
  • Awarded by Chili's Management for being the Number 1 Server for Four weeks straight according to guest surveys.
  • Maintaining an accurate cash drawer.

BARISTA

Starbucks Coffee Company
12.2020 - 10.2021
  • Providing friendly service to over 500 guests daily
  • Memorizing and curating over 255 menu items, including personalized orders
  • Maintaining positive and uplifting customer service.

BARISTA

Dunkin’ Donuts
02.2020 - 12.2020
  • Ensure prompt service through effective communication skills
  • Complete designated tasks using effective time management
  • Ensure high-quality products by paying close attention to detail.

Education

Bachelor of Science - Psychology And Political Science

California State University, Long Beach
Long Beach, CA
05.2024

High School Diploma -

Santiago High School
Corona
06.2020

Skills

  • Public Speaking
  • Leadership
  • Daily Memorization
  • Quick Thinking
  • Problem Solving
  • Willingness to Learn
  • Communication
  • Decision Making
  • Time Management
  • Technical/Software

Awards

Third Best Orator at Captial Regional (2023), Quarterfinalist at Capital Regional (2023), Semifinalist at Rocky Mountain Invitational (2023), Semifinalist at USAFA invitational (2023), Champion of Western Regional (2022), Runner-Up at CA Classic (2022), Semi-Finalist at Holy Cross Invitational (2022), Quarterfinalist at Great Lakes Regional (2021), Quarterfinalist at Rocky Mountain Invitational (2021), President’s Honor List (CSULB Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall 2022, Spring 2023, Fall 2023)

Extracurricular Activities

  • Moot Court— Fall 2021-PRESENT, Compete in appellate advocacy for CSULB. Received over 10 awards for public speaking and presentation.
  • Teacher’s Assistant — Aid, Department of Sociology, California State University, Long Beach, 01/2021-05/2021, Aid students who need extra support in Statistics, Work alongside Professor Peschek, Develop diverse methods of explaining a difficult topic, Answer questions posed by students to ensure their comprehension.
  • Project H.O.P.E. — Club, Human Resources and Public Relations Team, 10/2020-PRESENT, Work laterally with other University Honors Program members, Encourage potential voters to register to vote, Manage the Club’s email account and respond to inquiries, Plan virtual events for current CSULB students, Devise new plans to increase political engagement, Create fliers and infographics to draw interest to events.

Timeline

SERVER

Chili’s Bar and Grill
12.2022 - Current

BARISTA

Starbucks Coffee Company
12.2020 - 10.2021

BARISTA

Dunkin’ Donuts
02.2020 - 12.2020

Bachelor of Science - Psychology And Political Science

California State University, Long Beach

High School Diploma -

Santiago High School
Emma Joy Nelson