Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emmalee Cooper

Savannah,GA

Summary

Dedicated Warehouse Associate with experience in fast-paced Amazon fulfillment environments. Proficient in receiving, sorting, and shipping products while ensuring accuracy and adherence to safety protocols. Strong problem-solving skills and attention to detail enable efficient inventory management and order fulfillment. Experienced in using warehouse management systems and tools to enhance productivity. Committed to maintaining a clean and organized workspace while collaborating effectively with team members to meet and exceed performance goals.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Gift Wrap

Amazon
  • Properly placing products into appropriate gift boxes or wrapping them with designated wrapping paper.
  • Adding decorative elements to customers orders such as, tying ribbons, bows, and attaching gift tags as per customers instructions.
  • Ensuring packages were wrapped neatly and securely before boxing up to send out to customers.

Vendor Returns (VRETS)

Amazon
  • Handled returns and exchanges efficiently, adhering to company guidelines while maintaining customer satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked on returned items and reduced damaged rate by 7%
  • Transported Inventory between department in an efficient manner reducing time between processes by 10%

Picker/Packer

Amazon
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.

Learning Ambassador

Amazon
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Mentored 100+ new hires, resulting in stronger staff development and 60% of trainees placing in top 10% of performance metrics in the site.
  • Collaborated with subject matter experts to create accurate training content.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Outbound Dock

Amazon
09.2024 - Current
  • Loading trucks properly with customers packages onto delivery trucks according to designated routes and weight distribution.
  • Scanning packages before having customers packages loaded onto the trucks to verify packages information by scanning barcodes to ensure accuracy.
  • Quality checks are made before scanning and loading customers order on to trucks, by inspecting packages for damage.

Education

Computer Science -

Southern New Hampshire University
Hooksett, NH

High School Diploma -

North Augusta High
North Augusta

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Critical Thinking

Accomplishments

  • My success story is picking 4,000 units before 10 hours and 30 mins at AGS1.

Certification

AGS1

  • Jam clearing
  • Pallet jack

Timeline

Outbound Dock

Amazon
09.2024 - Current

Gift Wrap

Amazon

Vendor Returns (VRETS)

Amazon

Picker/Packer

Amazon

Learning Ambassador

Amazon

Computer Science -

Southern New Hampshire University

High School Diploma -

North Augusta High

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Emmalee Cooper