EmmaLee Michaels
Pocahontas,IL
Summary
Highly-motivated employee with desire to take on new challenges and eager to learn new skills. Strong work ethic, adaptability, and interpersonal skills. Devoted to making every customer experience great while performing tasks to the best of my abilities.
Overview
7
7
years of professional experience
Work History
Escape Room Manager
Bailout Escape Rooms
Highland , IL
02.2022 - Current
- Track scheduling of other employees.
- Maintain cleanliness of the rooms and entire facility.
- Answer phones and assist with customer inquiries.
- Stick to schedule to make sure events run smoothly.
- Resolve complaints and issues while accepting feedback.
- Assist in training new employees.
- Explain rules and regulations of the facility to customers.
- Schedule and coordinate events and activities.
- Run the game as customers participate.
Concession/ Bartender
Knights Of Columbus
Highland, IL
04.2021 - 11.2023
- Managed multiple tasks simultaneously while providing prompt service to customers.
- Kept track of inventory levels and restocked supplies as necessary.
- Greeted customers and took orders for food and drinks.
- Verified customer identification when serving alcoholic beverages.
- Maintained an organized workspace to ensure a smooth operation.
- Assisted with setting up concession stands prior to events.
- Performed opening and closing duties, such as counting money in the register drawer and checking stock.
- Kept track of sales and managed money.
Child Caregiver
Karen Hill
Grantfork , Illinois
03.2017 - 08.2023
- Assisted with meal preparation and clean up after meals.
- Enforced rules to teach good manners and maintain safe environment.
- Moderate housekeeping, such as laundry, dishes, vacuuming, etc.
- Transportation to and from school or outside activities.
- Kept track and assisted with education and homework daily.
Education
High School Diploma -
Southwestern Illinois College
Granite City, IL02-2024
Skills
- Time management proficiency
- Interpersonal Relations
- Strong communication abilities
- Continuous Improvement
- Reliability
- Multitasking
- Problem-Solving
- Goal Setting
- Adaptability and Flexibility
About Me
I recently graduated from the High School Equivalency program at Southwestern Illinois College in the top 20%. I am now eager to find a full time job that allows me to work in a positive environment around something I am passionate about.
Timeline
Escape Room Manager
Bailout Escape Rooms
02.2022 - Current
Concession/ Bartender
Knights Of Columbus
04.2021 - 11.2023
Child Caregiver
Karen Hill
03.2017 - 08.2023
High School Diploma -
Southwestern Illinois College
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