EMMALEY DOSER
Des Moines,IA
Summary
Passionate Barista experienced in customer service and product presentation. Developed positive customer relationships and ensured compliance with food sanitation and safety standards. Conscientious Housekeeper committed to maintaining safe accommodations and enhancing guest comfort.
Overview
5
5
years of professional experience
Work History
Front desk/Hotel Housekeeper
Comfort Inn & Suites
Des Moines, IA
09.2025 - Current
- Cleaned guest rooms to meet hotel standards and guest satisfaction. according to established standards and procedures.
- Executed daily room turnover list, consistently meeting deadlines for guest readiness. of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Inspected rooms for cleanliness, safety, and maintenance issues.
- Replenished supplies and amenities in rooms and common areas.
- Maintained cleanliness of public areas, including lobbies and hallways.
- Reported maintenance issues to ensure timely resolution for guest satisfaction.
- Updated front desk staff on room status to facilitate efficient guest check-ins.
- Managed laundry operations, including washing, drying, and folding linens.
- Assisted in training new housekeeping staff on procedures and policies.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
Baker/Sales Closer
Dunkin Donuts & Baskin Robbins
Johnston, Iowa
08.2023 - 07.2025
- Prepared a variety of baked goods following established recipes and procedures.
- Operated ovens and other equipment to bake products according to established recipes.
- Ensured compliance with food safety standards in all baking processes.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Trained new staff on baking techniques and kitchen protocols effectively.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
Cleaner/ Server
Grand Living At Tower Place
Des Moines, IA
12.2022 - 08.2023
- Cleaned resident apartments following established sanitation procedures.
- Maintained cleanliness in common areas and dining facilities.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Assisted with deep cleaning during special events and seasonal tasks.
- Disposed of waste and recyclables according to environmental guidelines.
- Stocked cleaning supplies and reported inventory needs to management.
- Communicated with residents to ensure satisfaction with cleanliness standards.
Barista
Dunkin
Altoona, USA
08.2022 - 11.2022
- Responded promptly to customer needs and resolved issues to enhance satisfaction
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Assisted coworkers in completing assigned tasks efficiently
- Managed multiple tasks while adapting to changing priorities in fast-paced environment
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Barista
Dunkin' Donuts
Altoona, USA
01.2022 - 07.2022
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Presented and explained drink menu, answering questions to educate customers
- Served baked goods and food items to enhance customer experience
Education
High School Diploma -
Roosevelt High School
Des Moines, IASkills
- Time management
- Organizational Skills
- Problem Resolution
- Supervision & Leadership
- Relationship Building
- Strong work ethic
- Reliable and Trustworthy
- Critical Thinking
- Positive demeanor
Timeline
Front desk/Hotel Housekeeper
Comfort Inn & Suites
09.2025 - Current
Baker/Sales Closer
Dunkin Donuts & Baskin Robbins
08.2023 - 07.2025
Cleaner/ Server
Grand Living At Tower Place
12.2022 - 08.2023
Barista
Dunkin
08.2022 - 11.2022
Barista
Dunkin' Donuts
01.2022 - 07.2022
High School Diploma -
Roosevelt High School