Emmaline Blossey

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• Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
• Increased repeat patronage by establishing rapport with guests through friendly conversation and attentive service.
• Handled high-pressure situations gracefully, resolving guest complaints professionally and efficiently.
• Managed reservations efficiently, coordinating guest needs with farm experience supplies to optimize farm capacity.
• Improved overall guest experience by consistently greeting visitors warmly upon arrival.
• Processed customer orders and accurately handled payment transactions.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Utilized POS system to handle customer cash and credit card transactions.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Demonstrated versatility by working in various stations throughout the farm when required.
• Maintained awareness of surroundings and secured cash to minimize loss potential.
• Participated actively in team meetings to discuss strategies for improving overall performance within the department.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Utilized various software applications to process customer orders.