EMMANUEL ADJEI

• Delivered contract Network Engineering support for enterprise Cisco environments, handling routing, switching, and infrastructure upgrades

• Configured and supported Cisco IOS routers and switches, including VLANs, 802.1Q trunking, STP, EtherChannel, and inter-VLAN routing
• Implemented and maintained Layer 3 routing (OSPF, EIGRP, static routes) and enterprise IP addressing/subnetting
• Executed scheduled network hardware and IOS upgrades with full change control, configuration backups, and rollback planning
• Monitored and troubleshot network performance using SNMP, Syslog, and packet analysis, resolving outages and latency issues
• Responded to incidents and escalations, performing root-cause analysis and documenting fixes to meet SLA requirements

• Collaborated closely with senior Network Engineers to develop and execute Cisco configuration review and validation procedures
• Configured, managed, and maintained Cisco routers and switches using IOS CLI in enterprise environments
• Implemented logical and physical network changes (VLANs, routing updates, hardware adds/moves/changes) to maintain service integrity
• Performed Cisco routing and switching tasks, including network upgrades, configuration changes, and device refreshes
• Updated and maintained network documentation (topologies, configurations, change records) to support operational efficiency
• Supported controlled change management activities to ensure network stability and minimal service disruption

• Installed and configured routers, switches, desktop systems, and small servers.
• Troubleshot LAN/WAN performance issues and implemented data backup procedures.
• Performed secure data wipes and maintained hardware lifecycle documentation.
• Provided end-user training on software applications, leading to increased productivity among employees.