Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Amaro-Guerrero

Oregon City

Summary

Motivated and customer focused sales professional with strong experience in product knowledge, technology troubleshooting, and personalized recommendations. Skilled at identifying customer needs and providing solutions that improve satisfaction and drive sales. Proven ability to meet and exceed sales goals through active listening, relationship building, and clear communication. Passionate about technology and helping customers find the best products to fit their lifestyle.

Overview

1
1
year of professional experience

Work History

Customer Service

Ivory Coast Management LLC
07.2024 - 06.2025
  • Assisted customers in selecting products and resolving inquiries in a polite and professional manner
  • Provided personalized recommendations leading to increased customer satisfaction
  • Resolved customer concerns effectively while maintaining a positive store environment
  • Processed payments and managed transactions accurately

Customer Service

Jeff Pat Chris LLC
09.2025 - Current
  • Provided exceptional customer service, addressing client queries promptly and efficiently.
  • Strengthened customer relationships, provided exceptional customer service and follow-up.
  • Demonstrated excellent customer service skills to increase customer satisfaction.

Education

High School Diploma -

Clackamas Academy Of Industrial Sciences
Oregon City, OR
06-2024

Skills

    Customer Service & Sales

  • Customer Service & Communication
  • Positive Attitude & Customer Engagement
  • Relationship Building
  • Conflict Resolution
  • Active Listening
  • Technical / Product Knowledge

  • Technology Knowledge (Phones, Tablets, Computers)
  • Product Knowledge
  • Smartphone Troubleshooting & Setup
  • Basic Networking
  • Technical Support Skills
  • Retail & Operations

  • Multitasking in High-Traffic Environments
  • Cash & Payment Handling
  • Language

  • Bilingual: English & Spanish

Timeline

Customer Service

Jeff Pat Chris LLC
09.2025 - Current

Customer Service

Ivory Coast Management LLC
07.2024 - 06.2025

High School Diploma -

Clackamas Academy Of Industrial Sciences