Emmanuel Balogun
Scrum Master
Bowie,MD
Summary
Dynamic IT professional with extensive experience working as a Scrum Master and Agile Coach in various healthcare projects. Highly trained and experienced on helping organization achieve business issues and requirements into highly quality deliverables.
Skilled in effective risk management, stakeholder management, scope management, project risk mitigation and project communication.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Scrum Master
St. John's Community Services
Washington, DC, DC
11.2015 - 12.2021
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Worked to provide continuous improvement for product development lifecycle, realizing [Number]% reduction in errors.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Scrum Master/Agile Coach
Kaiser Permanente
Silver Spring, MD
09.2012 - 11.2015
- Developed curricula, instructions, documentation and written tests for [Type] training courses.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Assisted companies in designing training budgets, saving over $[Amount] for [Number] companies annually.
- Wrote training manuals for [Type] employees and [Type] positions according to strict company guidelines and [Type] protocols.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Created and oversaw [Type] training programs for operations.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring [Number]%.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Developed and implemented updating training programs for [Number] employees.
- Liaised between executives and entry-level workers, facilitating smooth communication.
- Decreased training time by designing effective new training programs.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
- Developed lesson plans, instructional materials and written practice tests for [Type] and [Type] training courses.
- Used [Software] to design training for [Type] employees and increase company retention and productivity rates [Number]%.
Education
Bachelor of Arts - Education Administration
University of Ibadan
Ibadan, Oyo State, Nigeria 06.2004 - 06.2008
Master of Social Work - Social Work
University of Maryland - Baltimore
Baltimore, MD 01.2011 - 07.2012
Skills
Risk identification
Project Management
Customer interaction
Development team trainings
Reporting template development
Risk mitigation planning
Quality assurance
Documentation Management
Problem-Solving
Conflict Resolution
Training and Development
Google Workspace
Timeline
Scrum Master
St. John's Community Services
11.2015 - 12.2021
Scrum Master/Agile Coach
Kaiser Permanente
09.2012 - 11.2015
Master of Social Work - Social Work
University of Maryland - Baltimore
01.2011 - 07.2012
Bachelor of Arts - Education Administration
University of Ibadan
06.2004 - 06.2008