Emmanuel Baltazar-Saavedra
Ontario,CA
Summary
Dynamic locksmith and service manager adept at responding to emergency situations and ensuring customer loyalty. Consistently enhanced operational efficiency through effective inventory management and superior customer relationship strategies, leading to improved service delivery and client retention.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Locksmith/Owner
Calavera Keys
Upland, CA
10.2025 - Current
- Responded to emergency lockout situations promptly and efficiently.
- Operated tools and devices to open locks when no key was available.
- Utilized diagnostic tools to troubleshoot vehicle lock issues.
- Conducted key cutting and duplication services using specialized equipment.
- Completed new installations of components such as locks, handles and closers.
- Maintained inventory of locking mechanisms and related supplies.
Owner
Easy Go Auto
Upland, California
10.2022 - 10.2025
- Managed daily operations of automotive service and maintenance shop.
- Oversaw customer service to ensure satisfaction and loyalty.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented inventory management systems for parts and supplies.
- Developed relationships with suppliers for timely procurement of materials.
- Ensured compliance with local, state, and federal regulations.
Salesperson
First Shift Auto
Upland, California
01.2014 - 10.2022
- Leveraged social media advertising to increase customer engagement and boost sales.
- Assisted customers via phone and online channels, addressing inquiries effectively.
- Utilized retail computer software to streamline transaction processes.
- Processed DMV documents accurately, ensuring compliance with regulations.
Education
Some College Education -
Chaffey College
09-2020
High School Diploma -
Chino High School
01-2015
Skills
- Inventory management
- Regulatory compliance
- Client relationship management
- Research and problem-solving
Additional Information
- Experience with computer repair, software, and construction
- Experience with smartphone repair and software
- Experience with computer networking
- Experience with Office Suite and Adobe Suite
- Experience with film equipment and film software
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Locksmith/Owner
Calavera Keys
10.2025 - Current
Owner
Easy Go Auto
10.2022 - 10.2025
Salesperson
First Shift Auto
01.2014 - 10.2022
Some College Education -
Chaffey College
High School Diploma -
Chino High School