Daniel Graham
Eugene,OR
Summary
Experienced professional with a background in locksmith services, custodial supervision, and event security, demonstrating strong leadership, problem-solving, and customer service skills. Certified in forklift operation and peer support, with a commitment to quality work, clear communication, and adaptability in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Locksmith/Owner
Around the Clock Key and Lock
01.2022 - 08.2024
- Manage and schedule jobs independently without supervision
- Cut and program keys and remotes at customer's location
- Provide excellent customer service in person, by phone, and via email
- Order supplies, prepare invoices, general record keeping
- Use of hand and power tools
Sawyer
Carry-On Trailer
10.2019 - 08.2021
- Stacked cut pieces and maintained clean and safe work space.
- Forklift operation
- Increased workplace safety through adherence to company protocols and proper use of personal protective equipment.
- Use of hand and power tools.
- Measured and cut metal parts.
Custodial Supervisor
University of Oregon
05.2003 - 01.2015
- Developed schedules, tracked attendance, assigned daily tasks and job duties, provided feedback to workers to ensure quality standards were understood and team goals were met
- Resolved customer complaints regarding worker performance and services rendered
- Recruited and hired staff members
- Requisitioned necessary supplies, equipment, and services
- Inspected work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance
Crowd Management-Security
Starplex Corp
05.2004 - 12.2010
- Circulated among visitors, patrons, or employees to preserve order and protect property
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Provided general information and guest services to event patrons
- Provide information about facilities, entertainment options, and rules and regulations
Education
No Degree - Engineering
The University of Portland
Portland, ORAssociate of Applied Science - Human Services
Lane Community College
Eugene, OR06-2026
Skills
- Training and mentoring
- Customer service
- Excellent communication skills
- Problem-solving
- Adaptability and flexibility
Qualifications And Certifications
- Forklift Certification
- Peer Support training (OHA PSS application submitted)
- Excellent communication skills
- Self-motivated, strong work ethics, respect for deadlines, and a demand for high quality work
- Able to plan, prioritize, and implement activities to adapt quickly to changing needs
- Very detail-oriented, spot errors quickly, and resolve problems
Certification
Certified Locksmith
Peer Support Specialist-Adult Addictions
Forklift Certification
QPR-Gatekeeper Certification
Timeline
Locksmith/Owner
Around the Clock Key and Lock
01.2022 - 08.2024
Sawyer
Carry-On Trailer
10.2019 - 08.2021
Crowd Management-Security
Starplex Corp
05.2004 - 12.2010
Custodial Supervisor
University of Oregon
05.2003 - 01.2015
No Degree - Engineering
The University of Portland
Associate of Applied Science - Human Services
Lane Community College
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