Emmanuel Barragan
Los Angeles,CA
Summary
Detail-oriented, results-driven healthcare professional with strong work ethic and dedication to achieving goals. Skilled in clinical research, program development and implementation, management, sales, community engagement, and healthcare outreach. Knowledgeable organizational services offered to patients, business processes and best practices.
Overview
11
11
years of professional experience
Work History
Patient Outcomes Coordinator
Shriners Children's Southern California
07.2019 - Current
- Implemented and currently oversee PROMIS program in the facility.
- Collaborated with physicians and research directors on previous and ongoing studies.
- Collected and organized data for past and ongoing research studies.
- Educated and informed patients and families about participation in studies and oversaw the recruitment process.
- Maintained constant communication with supervisors and management.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Collaborated with physicians to deliver superlative services to patients and families.
- Maintained patient schedules to ensure delivery of program.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Trained staff, established and monitored goals, conducted meetings to deliver results with staff.
- Delegated tasks to staff to organize and improve PROMIS efficiency and delivery.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Tracked and gathered patient data to improve processes to achieve better outcomes in delivery of services.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Medical Interpreter
Shriners Children's Southern California
04.2016 - Current
- Traveled as interpreter/translator with physicians to outreach clinics in outer markets.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Translated procedural information to facilitate understanding between doctors and patients.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
- Verified understood medical information for patients by simplifying any jargon.
- Created new text in target language to reproduce content and style of original text.
- Converted written materials from one language to another such as books, publications or web pages.
- Maintained message content, tone, and emotion as closely as possible.
- Stayed current on new expressions and cultural changes impacting language translation.
- Reviewed, edited and proofread translated documents for accuracy.
Medical Interpreter Intern
Rancho Los Amigos Hospital
03.2015 - 04.2016
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Translated procedural information to facilitate understanding between doctors and patients.
Sales Agent
Aflac
02.2013 - 01.2015
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Met and exceeded sales goals.
Education
Master of Public Health -
Southern New Hampshire University
Manchester, NH06.2023
Bachelor of Arts - Modern Languages, Cultures, And Literatures
California State University - Northridge
Northridge, CA05.2009
Skills
- Medical Terminology
- Sales Experience and Community Outreach
- Research Studies Implementation and Management
- Strong Oral, Written, and Communication Skills
- Program Development and Management
- Fluent in English, Spanish, and Italian
- Staff Supervision and Education
- Interpersonal Skills/Decision-Making
- Project Management
- Presentations and Public Speaking
- Patient and Family Advocacy
- Autonomous and Self-Directed
Publications
Poon, S., Zhang, D.-A., Bushnell, F., Luong, V., Barragan, E., Raam, M., VanSpeyBroeck, A., Choi, P., & Cho, R. (2023). Pre-emptive opioid-sparing medication protocol decreases pain and length of hospital stay in children undergoing posterior spinal instrumented fusion for scoliosis. The Iowa Orthopedic Journal , 43(1), 111–115. https://doi.org/10.1016/j.spinee.2019.05.065
Timeline
Patient Outcomes Coordinator
Shriners Children's Southern California
07.2019 - Current
Medical Interpreter
Shriners Children's Southern California
04.2016 - Current
Medical Interpreter Intern
Rancho Los Amigos Hospital
03.2015 - 04.2016
Sales Agent
Aflac
02.2013 - 01.2015
Master of Public Health -
Southern New Hampshire University
Bachelor of Arts - Modern Languages, Cultures, And Literatures
California State University - Northridge
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