Nana Emmanuel Bofah
Seattle,WA
Summary
Goal-oriented intern dedicated to high levels of satisfaction in the cybersecurity sector, particularly within critical infrastructure protection. Experienced in data analysis, problem-solving, and effective communication. Proven ability to develop fast thinking skills, ensure compliance, and collaborate with diverse teams.
Overview
14
14
years of professional experience
Work History
Cyber Incident Reporting Initiative Intern
National Credit Union Administration (NCUA), Critical Infrastructure Division
- Current
- Review and validate incoming cyber incident reports from federally insured credit unions, ensuring compliance with NCUA guidelines
- Analyze and categorize incidents to identify patterns and trends
- Maintain accurate and organized records of all incident reports
- Conduct data entry and curate the Cyber Incident Notification and Reporting (CINR) database to track incident statuses
- Collaborate with internal teams to ensure prompt follow-up and resolution of incidents
- Communicate with affiliated credit unions to request additional information and clarify incident details
- Monitor and research the latest cybersecurity regulations and NCUA reporting requirements
- Investigate best practices in incident reporting and response to enhance existing protocols
- Generate periodic reports summarizing incident statistics, trends, and resolution statuses
- Create comprehensive documentation, including guidelines and checklists, to streamline the incident reporting process
- Assist in organizing training sessions and workshops for affiliated credit unions, promoting awareness of NCUA reporting requirements and best practices in cybersecurity incident reporting
- Perform quality checks on incident reports to ensure adherence to NCUA guidelines
- Provide feedback to credit unions to improve the quality and completeness of their reports.
Manager/Dispatch Coordinator
Eating in Delivery
Chicago, IL
10.2021 - 04.2022
- Managed communications with drivers, customers, and clients to record and relay significant information
- Addressed delivery issues and coordinated efficient delivery performance using phone and computer systems
- Monitored routes and status of field units, providing information about orders, traffic, obstacles, and requirements
- Entered data into computer systems and maintained logs and records of calls, activities, and other information.
Personal Training Director
L.A Fitness
Tempe, AZ
02.2021 - 09.2021
- Provided training assessments and sold training packages for certified personal trainers
- Assessed team strengths and weaknesses, managing the program for growth and client retention
- Supported sales associates, generated leads, and closed new deals
- Discussed evolving needs with customers and assessed the quality of client relationships.
Line Maintenance Technician/Safety
Boeing/PDS
Mesa, AZ
12.2019 - 01.2021
- Fabricated and assembled space flight cable and harness assemblies, conforming to government specifications
- Supported cable and harness installations on spacecraft, requiring strong understanding of wiring processes and assembly techniques
- Maintained adherence to NASA standard harness assembly operations.
Aviation Machinist's Mate/Journeyman
U.S. Naval Air Station
Oak Harbor, WA
06.2016 - 10.2019
- Maintained EA-18G Growler aircraft, acquiring skills on F414-GE engines/related systems
- Conducted inspections, discovered, and resolved mechanical issues, ensuring aircraft safety
- Analyzed flight data and maintained equipment to prevent unexpected breakdowns and expensive repairs.
Customer Service Manager
B’s Beauty Supply
Chicago, IL
01.2010 - 01.2016
- Resolved customer complaints and assisted staff with complex duties
- Promoted sales, coordinated sales promotion activities, and managed inventory levels.
Education
Bachelor of Science - Cybersecurity
Purdue University
West Lafayette, IN01-2025
Skills
- Cybersecurity and Incident Reporting
- Data Analysis and Validation
- Documentation and Record-Keeping
- Critical Thinking and Complex Problem Solving
- Communication and Coordination
- Research and Compliance
- Reporting and Documentation
- Education and Training
- Quality Assurance
- Time Management
Languages
English
Native/ Bilingual
twi
Professional
Timeline
Manager/Dispatch Coordinator
Eating in Delivery
10.2021 - 04.2022
Personal Training Director
L.A Fitness
02.2021 - 09.2021
Line Maintenance Technician/Safety
Boeing/PDS
12.2019 - 01.2021
Aviation Machinist's Mate/Journeyman
U.S. Naval Air Station
06.2016 - 10.2019
Customer Service Manager
B’s Beauty Supply
01.2010 - 01.2016
Cyber Incident Reporting Initiative Intern
National Credit Union Administration (NCUA), Critical Infrastructure Division
- Current
Bachelor of Science - Cybersecurity
Purdue University
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