Emmanuel Bryan Paguio
Reno
Summary
Highly Motivated about expanding my skill set in the office environment that helps others in our team to complete their task accurately and efficiently. I am an individual with many years of experience with customer service and administrative tasks, including speaking on the phone or meeting and talking with people, working with Microsoft Office application such as word, Power point, excel. I also enjoy formulating and strategizing different techniques to help associates work efficiently. Love working as a team to accomplish tasks.
Professional leasing expert skilled in property management, tenant relations, and contract negotiations. Known for strong leadership abilities, effective communication, and fostering collaborative team environments. Adept at maximizing occupancy rates, enhancing tenant satisfaction, and driving revenue growth. Resilient and adaptable, with keen focus on achieving optimal results in dynamic settings.
Overview
14
14
years of professional experience
Work History
Leasing Manager
The Village South Apartments/ Arrow Property Management
06.2019 - 06.2025
- - Spearheaded our team to keep occupancy and pre-lease percentage at average 98.6%
- - Experience with working with systems such as Yardi and Yardi Breeze to organize applications, ledgers, and move in/out processes
- - Researching and Strategizing with other leasing associates with applications and other tasks.
- - formulated task to assist the assistant manager with renewals, lease expiration and audits of our rent roll
- - Processing Background and credit check for applicants
- - maintaining communication with maintenance staff with work order and turning apartments
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Leasing Consultant
Avenue 5 Residential
12.2013 - 06.2019
- - Processing Application for new tenants and Re-qualifying current residents through low-income qualification Section 42 Income Restrictions. Also assisting applicants with Section 8 Housing Vouchers
- - Type lease and complete appropriate paperwork and input information on One Site (Real Page) System accurately and on a timely basis.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Retail Sales Associate
Adidas Outlet Legends
10.2011 - 12.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Computer Science and Engineering
Truckee Meadows Community College
08.2025
Skills
- Highly Motivated
- Adaptability
- Dependable
- Communication
- Efficient
- Customer Service
- Clerical skills
CONTACT
- PHONE: 775-224-6858
- EMAIL: MakotoZeroX@outlook.com
- LINKEDIN: https://www.linkedin.com/in/emmanuel-paguio-5796a1228/
Timeline
Leasing Manager
The Village South Apartments/ Arrow Property Management
06.2019 - 06.2025
Leasing Consultant
Avenue 5 Residential
12.2013 - 06.2019
Retail Sales Associate
Adidas Outlet Legends
10.2011 - 12.2014
Computer Science and Engineering
Truckee Meadows Community College
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