EMMANUEL DIATTA
Oklahoma City,OK
Summary
I am new in this field and my goal is to get to RN programs .i love take care of people and i wish my presence will always bring joy to those i will come across.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Whataburger Restaurants L&c
Oklahoma City, OK
04.2017 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Manager
Taco Bell
Oklahoma City, OK
01.2015 - 04.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Loan Officer
MICROCRED SENEGAL
DAKAR SENEGAL, SENEGAL AFRICA
01.2010 - 10.2013
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
Education
CNA - CERTIFIED NURSE ASSISTANT
Francis Tuttle Technology Center - Rockwell
Oklahoma City, OK07.2022
Master of Science - Finance And Insurance
ITECOM DAKAR SENEGAL
Dakar Senegal 07.2009
Bachelor of Science - Finance And Insurance
ITECOM
07.2008
Skills
- Emotional and Social Support
- Feeding Assistance
- Output Monitoring and Reporting
- Observation Documentation
- Activities of Daily Living (ADL) Support
- Vital Signs Collection
- Needs Determination
- Bedsore Prevention
- Linen Replacements
- Caregiver Relations
- Fluid Measurement
- Universal Precautions
- Reading Comprehension
- Supporting Personal Needs
- Companionship and Emotional Support
- Recording Vital Signs
- Range of Motion Exercises
- Time Management
- Phlebotomy Training
- Calm Under Stress
- Catheter Care
Timeline
Assistant Store Manager
Whataburger Restaurants L&c
04.2017 - Current
Manager
Taco Bell
01.2015 - 04.2017
Loan Officer
MICROCRED SENEGAL
01.2010 - 10.2013
CNA - CERTIFIED NURSE ASSISTANT
Francis Tuttle Technology Center - Rockwell
Master of Science - Finance And Insurance
ITECOM DAKAR SENEGAL
Bachelor of Science - Finance And Insurance
ITECOM
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