Emmanuel Flores
Debary,FL
Summary
Dynamic Car Sales Manager with proven success in revitalizing dealerships and driving sales growth. Expertise in team development, customer relationship management, and operational transformation. Committed to delivering exceptional results and enhancing brand visibility.
Overview
16
16
years of professional experience
Work History
Car Sales Manager
Car Factory
Debary, FL
08.2021 - Current
- Revitalized operations, growing inventory from 8 vehicles to 2 profitable dealership locations with consistent revenue growth.
- Increased sales and profitability through effective cash deals and in-house financing programs, improving customer approvals and closing ratios.
- Built a strong reputation for trust and professionalism, earning 50+ five-star customer reviews.
- Recruited, trained, and led performing sales team, reducing turnover and consistently exceeding sales targets.
- Managed cash collections and account payments, ensuring timely customer payments and maintaining low delinquency rates.
- Negotiated vendor deals and financing terms to maximize margins and expand vehicle availability.
- Implemented efficient inventory management, improving stock turnover by 30% and ensuring popular models were always available.
- Increased dealership visibility and brand recognition in the local community through marketing and customer engagement initiatives.
Manager
Rent A Center
Littleton, NH
06.2018 - 07.2021
- Directed daily store operations, including sales performance, staffing, scheduling, and inventory management, ensuring smooth and profitable operations.
- Consistently exceeded sales goals, driving 15–20% revenue growth year-over-year by leading a high-performing team and implementing effective sales strategies.
- Delivered exceptional customer service, resolving escalated issues and achieving a 90%+ customer satisfaction rating based on client feedback.
- Oversaw cash handling, collections, and account management with 100% compliance to company policies and audit requirements.
- Improved delinquent account collections, reducing late payments by 15% while maintaining strong customer relationships.
- Recognized as a top-performing manager in the district for sales growth and customer retention.
Yard Jockey Specialist
AmeriCold Logistics
Taunton, MA
01.2016 - 05.2018
- Coordinated daily vehicle logistics, ensuring efficient movement of inventory across the lot and between locations.
- Led a small team of yard staff, assigning tasks, monitoring performance, and maintaining safety standards.
- Assisted sales and service teams by ensuring vehicles were prepped, staged, and available for customer viewings.
- Implemented process improvements that reduced vehicle turnaround time and improved lot organization.
- Supported dealership operations, contributing to smoother sales processes and better customer experiences.
Warehouse Assistant Supervisor
Almetco Aluminum
San Juan , PR
01.2010 - 12.2016
- Supervised daily warehouse operations, enforcing strict safety protocols and achieving 100% compliance with regulatory standards.
- Directed inventory management, reducing stock discrepancies by X% and improving accuracy across the warehouse.
- Implemented process improvements that increased operational efficiency, shortened order fulfillment times, and reduced errors.
- Coordinated order fulfillment and delivery across multiple departments, ensuring seamless operations and on-time deliveries.
- Trained and mentored warehouse staff, improving team productivity and adherence to operational standards.
Yard Jockey /Machine Operator
Cellyne Paper Manufacturer
Haines City, FL
2008 - 2010
- Operated forklifts and pallet jacks to efficiently and safely manage shipments, reducing handling delays.
- Verified delivery accuracy against invoices and purchase orders, improving accountability and minimizing errors.
- Assisted in optimizing warehouse layout and workflow, enhancing productivity and reducing handling time.
- Supported team operations to ensure timely movement and organization of materials, contributing to smooth daily operations.
Education
High School Diploma -
Escuela Ines Mendoza
PRSkills
- Leadership and staff development
- Sales strategy execution
- Customer relationship management
- Business expansion and turnaround
- Inventory management
- Problem-solving and conflict resolution
- Negotiation skills
- Logistics management
Timeline
Car Sales Manager
Car Factory
08.2021 - Current
Manager
Rent A Center
06.2018 - 07.2021
Yard Jockey Specialist
AmeriCold Logistics
01.2016 - 05.2018
Warehouse Assistant Supervisor
Almetco Aluminum
01.2010 - 12.2016
Yard Jockey /Machine Operator
Cellyne Paper Manufacturer
2008 - 2010
High School Diploma -
Escuela Ines Mendoza
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