Emmanuel Flores-Sanchez
Hayward,CA
Summary
At Lake Chabot Golf Course, I excelled as an Assistant Golf Operation Coordinator, showcasing strong work ethic and problem-solving skills. I led teams to enhance productivity by over 30%, mentored new hires, and was lauded for outstanding customer service. My expertise also extends to CAD and 3D modeling, underscoring my versatile skill set.
Overview
3
3
years of professional experience
Work History
Assistant Golf Operation Coordinator
Lake Chabot golf course
Oakland, CA
04.2022 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge
- Helped out groups get checked in, and made sure things went smoothly.
- Answered phone calls to help make people's tee times and answered their questions.
- Recognized by management for providing exceptional customer service.
- Helped out and organized tournaments for the course or other third parties.
- Counted and balanced cashier drawers.
- Verified that all coupons were valid prior to processing them into the system.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Balanced cash drawers at the end of each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Resolved customer complaints in a professional manner.
- Built and maintained productive relationships with employees.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered customers' questions and provided information on store procedures or policies.
Education
Bachelor of Science - Mechanical Engineering
Chabot College
Hayward, CASkills
- Problem-solving
- Time management
- CAD
- 3D modeling expertise
- Plumbing repairs
- Troubleshooting
- Outside services
- Engineering design
- Cart stocking
- Member assistance
- Team player mentality
- Clean driving record
- Strong work ethic
- Membership sales
- Cash handling proficiency
- Loss prevention awareness
- POS system operation
- Driving range supervision
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Golf Operation Coordinator
Lake Chabot golf course
04.2022 - Current
Bachelor of Science - Mechanical Engineering
Chabot College
Similar Profiles
Diego RenteriaDiego Renteria
Shop Attendant at Lake Chabot Golf CourseShop Attendant at Lake Chabot Golf Course
Kevin SommerfeldKevin Sommerfeld
General Manager at American Golf Corp..-Lake Tahoe Golf CourseGeneral Manager at American Golf Corp..-Lake Tahoe Golf Course
Destiny JustissDestiny Justiss
Fine Dining Server at Streamsong Golf Resort - Pub 59 & Canyon Lake SteakhouseFine Dining Server at Streamsong Golf Resort - Pub 59 & Canyon Lake Steakhouse
Christian LopezChristian Lopez
EOL / Service Technician at Tesla IncEOL / Service Technician at Tesla Inc
Luis RevueltaLuis Revuelta
Handyman at Self EmployedHandyman at Self Employed