Emmanuel Gay
Brooklyn,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Director
Brooklyn Community Services BEACON
03.2022 - Current
- Evaluated report data to proactively adjust and enhance operations
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased Student Retention by 220%
Candid, Photographer Lifetouch Photographer
09.2021 - Current
- Photographed high-quality images for various print and digital projects
- Edited, toned, captioned and uploaded photographs for publication
- Planned and prepared for on-location and studio shoots
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product
- 80% photo purchase rate
- Completed complex photo shoots at indoor and outdoor venues.
Orientation Leader
SUNY Oneonta
12.2018 - 12.2020
- Assisted with transition to college life by providing one-on-one support.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Helped students troubleshoot and resolve issues with registration.
- Coordinated and led group campus tours of up to 100 students and parents
- Built personal relationships with guests to promote positive experiences
Intern
ZA South Africa, Fives Futbol Canal Walk - Cape Town
09.2019 - 12.2019
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Supervisor/ Student Activities Intern
SUNY BROOME
10.2015 - 12.2016
- Preformed with residents through events, small groups and personal attention
- Increased exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities
- Helped residents establish interpersonal relationships, social skills, mental abilities and confidence
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
Summer Camp Counselor
YMCA
06.2016 - 09.2016
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Male Basketball Team Manager
SUNY BROOME
10.2014 - 05.2015
- Coordinated player logistics during games, scrimmages, and practices.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
AS - Sports Management
SUNY Broome Community College
Binghamton, NY12.2020
Bachelor of Science - Communications
SUNY Oneonta
Oneonta, NY12.2020
Skills
- Business Administration
Certification
CPR Certification First Aid Certification AED Certification
Timeline
Assistant Director
Brooklyn Community Services BEACON
03.2022 - Current
Candid, Photographer Lifetouch Photographer
09.2021 - Current
Intern
ZA South Africa, Fives Futbol Canal Walk - Cape Town
09.2019 - 12.2019
Orientation Leader
SUNY Oneonta
12.2018 - 12.2020
Summer Camp Counselor
YMCA
06.2016 - 09.2016
Supervisor/ Student Activities Intern
SUNY BROOME
10.2015 - 12.2016
Male Basketball Team Manager
SUNY BROOME
10.2014 - 05.2015
AS - Sports Management
SUNY Broome Community College
Bachelor of Science - Communications
SUNY Oneonta
CPR Certification First Aid Certification AED Certification
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