Emmanuel Gorkarteh
Sales/Entrepreneur
Fort Myers,FL
Your life is a story written to be told.
Matthew Banda
Summary
I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Sales Dealer
NLC Direct
03.2025 - Current
- Collaborated with team members to develop innovative sales approaches, improving overall performance.
- Delivered compelling presentations that clearly communicated the value of products or services offered, resulting in increased closed deals.
- Exceeded sales targets through excellent product knowledge and persuasive communication skills.
- Informed customers of promotions to increase sales productivity and volume.
Sales Dealer
STC Direct Philly
12.2023 - 03.2025
- Exceeded sales targets through excellent product knowledge and persuasive communication skills.
- Collaborated with team members to develop innovative sales approaches, improving overall performance.
- Delivered compelling presentations that clearly communicated the value of products or services offered, resulting in increased closed deals.
- Enhanced customer satisfaction by providing personalized solutions tailored to individual needs.
- Mentored junior sales staff in best practices, enhancing their ability to meet individual quotas while contributing to overall team success.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Representative
Prime Communications AT&T
11.2024 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Kept detailed records of daily activities through online customer database.
Sales Associate
Homesense’s
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Package Handler
Asendia USA
10.2021 - 03.2022
- As a package handler, my primary responsibility was to sort and organize packages also ensure they were delivered to their intended destination
- My work was sometimes physically demanding, as I was required to lift and move packages that may weigh up to 50 pounds or more
- I was able to learn to work quickly and efficiently, sorting packages according to their destination and ensuring that they are properly labeled and documented
- To be successful in this role, I was able to learn to have good attention to detail, be able to work quickly and accurately, and be comfortable with physical work
- Overall, my job as a package handler was essential to ensure that packages are delivered on time and in good condition and played a vital role in keeping the global economy moving
- Followed safety regulations to maintain safe work environment.
Kitchen Staff Member
Little Caesars Pizza
08.2018 - 02.2019
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained high personal grooming standards and uniform presentation.
Education
College in Business Management/Digital Marketing - Business Management
08.2020
High school diploma - Business Management
06.2020
- Honor Roll (2019 3 semester)
- Extracurricular Activities: ( played in the boys soccer team)
Skills
- Digital Marketing
- Google Analytics
- Email Marketing
- Marketing Automation
- Strong negotiation skills
- Sales Presentations
- Customer Service
- Client Service
- Attention to Detail
- Multitasking Abilities
- Self Motivation
- Goal Setting
- Customer service
- Customer relationship building
- Sales presentations
- Closing techniques
- Contact follow-up
- Exceeds sales goals
Territory sales
Teamwork
Certification
- Google Digital Marketing and E-commerce certificate
- Driver's License
Languages
English
Full Professional
Interests
God
Soccer
Traveling
Family
Making a change in the world
Learning New things
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionWork-life balanceCareer advancementPersonal development programsStock Options / Equity / Profit SharingPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Dealer - NLC Direct
03.2025 - Current
Sales Representative - Prime Communications AT&T
11.2024 - 02.2025
Sales Dealer - STC Direct Philly
12.2023 - 03.2025
Sales Associate - Homesense’s
10.2022 - 05.2023
Package Handler - Asendia USA
10.2021 - 03.2022
Kitchen Staff Member - Little Caesars Pizza
08.2018 - 02.2019
Mansfield University of Pennsylvania - College in Business Management/Digital Marketing, Business Management
Penn Wood Hs - Green Ave Campus - High school diploma, Business Management
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