Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Gregory

Newark,NJ

Summary

I am a friendly and engaging cashier with history of delivering excellent customer service in busy retail settings. I’m also someone who excels in strong payment processing and client engagement skills to promote store operations. I also have the qualifications of an unexperienced Unarmed Security Officer. Although I have never had a professional background with security, I have a broad range of skills in asset protection, surveillance, and incident response. I am capable on maintaining high levels of professionalism, integrity, and establishing positive relationships with team members as well as the public. Growing up playing sports, I have developed the ability to respond quickly and calmly to emergency situations that need to be dealt with quick and accordingly.

Overview

1
1
year of professional experience

Work History

NJ SORA License

Roman Security Services
Newark, NJ
07.2024 - Current

Cashier/Customer Service Cashier

The Good Eats Experience
Newark, NJ
06.2023 - 09.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Offered customers carry-out service at completion of transaction.
  • Answered customer inquiries regarding store policies and procedures.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Built and maintained productive relationships with employees.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Newark Collegiate Academy High School
Newark, NJ
06-2022

Some College (No Degree) - Sports Management

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Payment collection
  • Cash management
  • ID verification
  • Refund handling
  • Clear communication
  • Refunds and exchanges
  • Basic math

Timeline

NJ SORA License

Roman Security Services
07.2024 - Current

Cashier/Customer Service Cashier

The Good Eats Experience
06.2023 - 09.2024

High School Diploma -

Newark Collegiate Academy High School

Some College (No Degree) - Sports Management

William Paterson University of New Jersey
Emmanuel Gregory