Emmanuel Jacobs
Houston
Summary
Skilled hard laborer with relevant experience in construction, manual handling roles ,driving box trucks in any weather conditions and customer service. Possess physical stamina and strength to perform heavy-duty tasks efficiently. Demonstrated ability in utilizing equipment safely, following instructions accurately, and maintaining clean work environments. Previously made significant contributions to project completion within deadline while observing safety guidelines.
known for high productivity and efficient task completion. Skilled machinery operation, and skilled communicator . Excels at teamwork, adaptability, and problem-solving to overcome challenges and contribute positively to projects.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
King Ranch Steakhouse
01.2025 - Current
- Greet guests within 45 seconds
- Follow perfect service map to ensure best guest experience
- Smile and be enthusiastic to accommodate your guests needs
- Maintained clean and organized dining areas for optimal guest experience. (Pre bus )
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Driver, Warehouse Orders
Slow Dough Bread
01.2025 - 04.2025
- Made delivery’s in a timely manner
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Bartender
Pappadeaux
07.2022 - 12.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Adhered to state regulations regarding serving alcohol responsibly.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted guests with friendliness and professionalism.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
VIP Host
Live Nation
04.2023 - 07.2023
- To inform guests about the premium seating we have to offer to enjoy the show more comfortably
- To Greet guests
- Help with directions from guests to there proper seating location.
Team Member
Whatabuger
01.2022 - 04.2022
- Addressed customer needs, responding to specific requests.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
Shipping and Receiving
KBR
07.2021 - 12.2021
- Adhered strictly to safety regulations while handling hazardous materials during shipping and receiving operations.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Tied and secured loads to prevent shifting or damage to items.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Worked effectively in team environments to make the workplace more productive.
- Operated power material handling equipment to accurately select and palletize loads.
- Loaded pallets onto trailers for shipment.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Heavy lifting
Package Handler
UPS
03.2021 - 06.2021
- Followed company policies and procedures for secure package handling.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
Parts Delivery Driver
PDQ Delivery Services
11.2020 - 03.2021
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Managed time effectively to ensure deliveries are made according to schedule.
- Adhered to company policies regarding safe driving practices.
- Checked orders for accuracy prior to delivery.
Culinary Team Member
Chick-fil-A
02.2020 - 12.2020
- Assisted other kitchen staff with meal preparation and plating food.
- Adhered to company's portion control guidelines when preparing meals for customers.
- Maintained a clean and sanitary work environment, adhering to health and safety regulations.
- Took and recorded temperatures of food, refrigerators and freezers.
- Monitored product quality during each step of the cooking process.
- Monitored temperatures of prepared food and cold-storage areas.
- Ensured all dishes were cooked to the appropriate temperature before serving customers.
Education
Some College (No Degree) - Business Administration
Colorado Technical University
Colorado Springs, COCosmetology - Hair
Trend Barber Collage
Houston, TX05.2020
High School Diploma -
Elsik High School
Houston, TX05-2018
Skills
- Drive box trucks
- Complex Problem-solving
- Forklift operator
- Engaging personality
- Heavy lifting
- Machine operation
- Shipping and receiving
- Communications
- Memory retention
- Inventory coordination
- Energy and stamina
- Customer service
- Cleanliness
- Guest engagement
- Upselling techniques
- Dessert recommendations
- Specials recommendations
- Personal hygiene
Timeline
Restaurant Waiter
King Ranch Steakhouse
01.2025 - Current
Driver, Warehouse Orders
Slow Dough Bread
01.2025 - 04.2025
VIP Host
Live Nation
04.2023 - 07.2023
Bartender
Pappadeaux
07.2022 - 12.2024
Team Member
Whatabuger
01.2022 - 04.2022
Shipping and Receiving
KBR
07.2021 - 12.2021
Package Handler
UPS
03.2021 - 06.2021
Parts Delivery Driver
PDQ Delivery Services
11.2020 - 03.2021
Culinary Team Member
Chick-fil-A
02.2020 - 12.2020
Some College (No Degree) - Business Administration
Colorado Technical University
High School Diploma -
Elsik High School
Cosmetology - Hair
Trend Barber Collage
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