Emmanuel Kamanda
Woodbridge,VA
Summary
Competent Telecommunications Technician/ Armed Security officer Tech-savvy innovator with hands-on bringing numbers off years of experience installing voice, data, and other systems (HF/ VHF Radios) Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
12
12
years of professional experience
Work History
Commercial Truck Driver
Landstar Owner Operators Bcos
Woodbridge, VA
02.2023 - Current
- Delivered freight efficiently across designated routes while adhering to safety regulations and compliance standards.
- Conducted pre-trip inspections to ensure vehicle readiness and maintained proper documentation for transportation logs.
- Communicated effectively with dispatchers to coordinate pickup and delivery schedules, optimizing route efficiency.
- Managed cargo loading and unloading processes, ensuring secure transport of goods to prevent damage during transit.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
ATM Field Service Technician
Cennox
Alpharetta, GA
02.2022 - 01.2023
- Troubleshot and repaired electrical and mechanical issues with ATMs.
- Performed preventative maintenance on ATM machines, including cleaning and lubrication of components.
- Assisted in the setup of new ATM locations including wiring and cabling installation.
- Performed cash replenishment operations for financial institutions when needed.
- Responded to emergency service requests outside normal business hours when necessary.
- Answered customer service calls and resolved issues quickly to return machines to operational status.
- Provided training to bank personnel on the use and maintenance of ATMs at branch locations.
- Conducted regular inspections of ATMs to identify potential problems.
- Resolved customer complaints regarding malfunctioning ATMs in a timely manner.
- Maintained accurate records of service calls and repairs performed on each machine visited.
- Diagnosed and resolved ATM hardware and software issues to ensure optimal machine performance.
- Conducted regular preventive maintenance on ATMs, enhancing reliability and minimizing downtime.
- Trained junior technicians on troubleshooting techniques and repair processes, fostering skill development.
- Maximized equipment lifespan by identifying upgrade opportunities during routine maintenance checks.
- Enhanced customer satisfaction with prompt and accurate troubleshooting of ATM issues.
Cable Technician
Xfinity
Little Rock, AR
01.2020 - 02.2022
- Note differences in wire and cable colors so that work can be performed correctly
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools
- Drive crew trucks to and from work areas
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation
- Inspect equipment on a regular basis in order to ensure proper functioning
- Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories
- Splice cables, using hand tools, epoxy, or mechanical equipment
- Measure signal strength at utility poles, using electronic test equipment.
Cable Technician
Tri Wire Engineering
Little Rock, AR
12.2018 - 12.2019
- Note differences in wire and cable colors so that work can be performed correctly
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools
- Drive crew trucks to and from work areas
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation
- Inspect equipment on a regular basis in order to ensure proper functioning
- Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories
- Splice cables, using hand tools, epoxy, or mechanical equipment
- Measure signal strength at utility poles, using electronic test equipment.
Armed Security Officer
American Security Program
Sterling, VA
04.2017 - 10.2018
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions
- Set up service for customers, installing, connecting, testing, or adjusting equipment
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Answer alarms and investigate disturbances
- Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
- Operate radio equipment in order to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
- Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment
- Operate sound-recording equipment in order to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel
- Coordinate radio-related aspects of locating and contacting airplanes and ships that are missing or in distress
- Repair radio equipment as necessary, using electronic testing equipment, hand tools, and power tools
- Send, receive, and interpret coded messages
- Examine and operate new equipment prior to installation in order to ensure that it performs properly.
Radio Operator
Save The Children International
Freetown, Sierra Leone
04.2014 - 10.2016
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions
- Set up service for customers, installing, connecting, testing, or adjusting equipment
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Answer alarms and investigate disturbances
- Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
- Operate radio equipment in order to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
- Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment
- Operate sound-recording equipment in order to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel
- Coordinate radio-related aspects of locating and contacting airplanes and ships that
Education
Associate of Science - Computer And Information Systems
NJALA UNIVERSITY
Skills
- Microsoft Office Certified
- Radio operator
- Typing skills
- Applications to different computer software's
- Good listener and a fast learner
- Good Customer services experience over 15 years
- Defensive driving skills
- Stress Tolerance
- Deadline-Oriented
- Route Planning Expertise
- Dispatch of Drivers
- Fleet Operations
- Customer Relations
Timeline
Commercial Truck Driver
Landstar Owner Operators Bcos
02.2023 - Current
ATM Field Service Technician
Cennox
02.2022 - 01.2023
Cable Technician
Xfinity
01.2020 - 02.2022
Cable Technician
Tri Wire Engineering
12.2018 - 12.2019
Armed Security Officer
American Security Program
04.2017 - 10.2018
Radio Operator
Save The Children International
04.2014 - 10.2016
Associate of Science - Computer And Information Systems
NJALA UNIVERSITY