Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Martha Vanessa Rodriguez

Copperas Cove,TX

Summary

Hardworking waiter,with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience

Work History

Waitress

Putters and Gutters Fun Ceneter
Lampasas, TX
05.2017 - Current
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked service areas with supplies during slow periods.

Customer Service Representative

Teleperformance
Killeen, TX
02.2017 - 04.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Copperas Cove High School
Copperas Cove, TX
06-2012

Skills

  • Bilingual in English and Spanish
  • Customer Service
  • Complex Problem-Solving
  • Team Collaboration
  • Cash Handling
  • Computer Skills
  • Safety understanding
  • Fast Learner
  • Positive Attitude
  • Attention to Detail
  • Relationship Building

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Waitress

Putters and Gutters Fun Ceneter
05.2017 - Current

Customer Service Representative

Teleperformance
02.2017 - 04.2017

High School Diploma -

Copperas Cove High School

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Martha Vanessa Rodriguez