Emmanuel Martinez
Dunkin' Brands
Florence,KY
1
Language
1
Certification
7
years of professional experience
Dynamic General Manager with a proven track record at Chipotle Mexican Grill, excelling in operations management and team building. Bilingual in Spanish, skilled in training and coaching staff to enhance productivity and service quality.
Work History
General Manager
6 Months- Led daily operations to ensure exceptional guest experiences and high-quality food preparation.
- Streamlined staff training processes, enhancing employee performance and reducing onboarding time.
- Implemented inventory management systems, optimizing supply chain efficiency and minimizing waste.
- Analyzed financial reports to identify cost-saving opportunities and improve overall profitability.
General Manager
4 Years 7 Months- Led operational strategies to enhance customer service and streamline restaurant processes.
- Trained and mentored staff on best practices in food preparation and safety standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Conducted thorough candidate screenings to assess qualifications and cultural fit.
General Manager
11 Months- Fostered a positive work environment, enhancing team collaboration and employee morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Kitchen Lead
1 Year 5 Months- Supervised kitchen staff to ensure adherence to food safety and quality standards.
- Streamlined food preparation processes, enhancing efficiency and reducing waste.
- Trained new team members on operational procedures and customer service excellence.
- Coordinated inventory management to maintain optimal stock levels and minimize shortages.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
Education
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Training and coaching
Staff management
Fluent in Spanish
Accomplishments
- Staffing - Consistently well staffed and kept acceptable turnover.
- Supervised team of 30 plus staff members.
Certification
- Serfsafe Training - 2016-Current.
- First response/CPR Training - 2019-2021
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Dunkin' Brands
02.2026 - CurrentRead More
General Manager
Chipotle Mexican Grill
07.2021 - 02.2026Read More
General Manager
Rio Grande Mexican Restaurant
08.2020 - 07.2021Read More
Kitchen Lead
Chick-fil-A
03.2019 - 08.2020Read More
Dixie Heights High School
High School Diploma
Read More