Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
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Work tasks include bending, stooping, twisting, standing, and walking
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Work tasks are repetitive, such as cleaning and searching aircraft in addition to working in tight spaces and on knees for an extended period of time in the aircraft cabin
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At times, these tasks will be completed in harsh weather conditions (heat, rain, snow, to name a few)
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Safely clean, sanitize, and provision aircraft cabin including all cabin seating areas, galleys, lavatories, crew rest areas, and cockpits
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Lift and carry cleaning equipment and cleaning supplies required for servicing aircraft
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Perform aircraft security inspections in accordance with current safety and security procedures and regulatory requirements
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Safely drive and operate ground equipment such as cargo vans, trucks, and high-lift trucks in areas of congestion
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Service aircraft lavatories in accordance with current safety procedures
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Repeatedly bend and lift to clean and/or search all required areas
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Operate electronic devices and computers to ensure aircraft are cleaned and searched pursuant to the required standards
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Practice safety-conscious behaviors in all operational processes and procedures