Emmanuel Muin
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Shipping/ Retail Associate
PrintPackShip
10.2022 - Current
- Support store promotional events by setting up signage, distributing flyers, and engaging with customers about current offers.
- Assist customers with printing documents, pictures, flyers, business cards and banners(indoor/outdoor).
- Package and ship items, domestically and internationally.
- Assist customer with scanning documents into Adobe and sending to email.
- Create invoices for services offered.
- Respond to customer emails concerning tracking packages, services offered etc.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Amazon Driver
Elite 360 Transportation
02.2021 - 12.2021
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Customer Service/Cashier
Walmart
06.2017 - 12.2019
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- -Helped customers select products that best fit their personal needs.
- -Educated customers on product and service offerings.
- -Maintained visually appealing and effective displays for the entire store.
- -Offered exceptional customer service to differentiate and promote the company brand.
Education
High School Diploma -
Zebulon B, Vance High-school
Charlotte06.2019
Skills
- Loss Prevention
- Cash Register Operation
- Proactivity
- Team Collaboration
- Very Good Communication and
Analytical Skills
- Microsoft Office 365
- Windows Desktops
- Excellent writing
and communication skills - Positive and Engaging Demeanor
Timeline
Shipping/ Retail Associate
PrintPackShip
10.2022 - Current
Amazon Driver
Elite 360 Transportation
02.2021 - 12.2021
Customer Service/Cashier
Walmart
06.2017 - 12.2019
High School Diploma -
Zebulon B, Vance High-school
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