Summary
Work History
Education
Skills
Timeline
Generic

Emmanuel Munn

Lexington,NC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work History

Assistant Store Manager

Little Caesars Pizza
Lexington, NC
05.2015 - 02.2017
  • Daily bank deposits and shift management
  • Conducted nightly inventory count
  • Interacted well with customers to build connections and nurture relationships.
  • Responsible for store opening and closing

Assistant Store Manager

Hibbet Sports
Lexington, NC
12.2013 - 02.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Responsible for store opening and closing
  • Daily bank deposits and shift management
  • Trained new employees on proper protocols and customer service standards.

Temp Worker

Resource
Lexington, NC
01.2018 - Current
  • Fulfilling various work assignments throughout local companies.
  • Warehouse fulfillments
  • UPS/Fedex shipping operations
  • Forklift Operation
  • Self-motivated, with a strong sense of personal responsibility.

Assistant Store Manager

Foot Locker
Greensboro, NC
03.2017 - 04.2018
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Opening & closing the store
  • Managing and oversight of employees on various shifts
  • Keeping up the store functions and shipments

Education

High School Diploma -

Jordan Matthews High School
Siler City, NC
06.2008

Skills

  • Appointment Scheduling
  • Scheduling
  • Data Entry
  • Information Security
  • Sound Engineering
  • Mixing Skills

Timeline

Temp Worker

Resource
01.2018 - Current

Assistant Store Manager

Foot Locker
03.2017 - 04.2018

Assistant Store Manager

Little Caesars Pizza
05.2015 - 02.2017

Assistant Store Manager

Hibbet Sports
12.2013 - 02.2017

High School Diploma -

Jordan Matthews High School

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Emmanuel Munn