Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Education and Training
Timeline
Generic

Emmanuel Negro

Boise,ID

Summary

Client-focused sales professional devoted to building strong relationships and delivering exceptional results. Consistently ranked as a top performer at Ashley Furniture in Twin Falls for numerous consecutive months, driven by personalized service and a commitment to client satisfaction. Seeking opportunities to leverage my proven expertise and passion for helping clients to achieve organizational success.

Overview

8
8
years of professional experience

Work History

Sales Representative

Ashley Furniture Homestore
02.2022 - 06.2024
  • Performed market research to identify potential sales opportunities.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Researched competitors' products, prices, and sales techniques.
  • Reviewed monthly performance against targets set by management team.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Greeted customers to determine wants or needs.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Telemarketer

DaBella
04.2023 - 07.2023
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Qualified leads and set up customer appointments for outside sales team.

Delivery Driver/Warehouse Worker

Ashley Furniture
06.2017 - 02.2022
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Delivery Driver

Fedex Ground
02.2019 - 05.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Busser/Host/Dishwasher

Red Robin
07.2016 - 06.2017
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Education

High School Diploma -

Twin Falls High School
05-2015

Skills

  • Fluent in Spanish and English
  • Sales Development
  • Customer Service
  • Competitor research
  • Closing Techniques
  • Product and service knowledge
  • Customer Relations
  • Upselling and Cross Selling
  • Data entry
  • Goal oriented
  • MS office
  • Attention to detail

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Hiking
  • Working Out
  • Spending time with loved ones
  • Swimming
  • Being active

References

References available upon request.

Education and Training

High School Graduate ,Twin Falls, ID

Timeline

Telemarketer

DaBella
04.2023 - 07.2023

Sales Representative

Ashley Furniture Homestore
02.2022 - 06.2024

Delivery Driver

Fedex Ground
02.2019 - 05.2019

Delivery Driver/Warehouse Worker

Ashley Furniture
06.2017 - 02.2022

Busser/Host/Dishwasher

Red Robin
07.2016 - 06.2017

High School Diploma -

Twin Falls High School

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Emmanuel Negro