Emmanuel Ramirez
Houston
Summary
Results-driven retail manager with a strong record of exceeding sales goals through effective team leadership and customer engagement. Known for streamlining operations, enhancing service delivery, and maintaining a high standard of professionalism.
Overview
11
11
years of professional experience
Work History
Ticket Writer
WM Trucking
Hockley, TX
04.2026 - Current
- Processed ticket requests efficiently to ensure timely delivery of services.
- Maintained accurate records of ticket transactions and customer interactions.
- Assisted drivers with route information and scheduling for optimal operations.
Assistant Screen Printer
New City Screen Printing
Stafford, TX
02.2026 - 04.2026
- Operated screen printing machinery to produce high-quality prints on various jobs such as t-shirts, polos, long sleeves, hoodies.
- Assisted in setup and calibration of printing equipment for optimal performance.
- Maintained cleanliness and organization of workspace to ensure safety compliance.
- Collaborated with team members to streamline production processes and reduce downtime.
- Inspected finished products for quality assurance.
Retail Manager / Team Production Assistant
Soccer 4 All
Missouri City, TX
08.2016 - 11.2025
- Led team in delivering exceptional customer service and enhancing overall shopping experience.
- Trained and mentored staff on retail best practices, improving team performance and engagement.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Exhibited excellent people skills during interaction with employees and customers.
- Analyzed sales data to identify trends, inform inventory management, and optimize stock levels.
- Streamlined inventory processes, reducing discrepancies and improving order fulfillment accuracy.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Child Care Supervisor
Fort Bend Independent School District
Sugar Land, TX
08.2015 - 03.2016
- Supervised daily activities to ensure safe and engaging environment for children.
- Developed and implemented age-appropriate curriculum to enhance children's learning experiences.
- Coordinated communication with parents regarding children's progress and well-being.
- Evaluated program effectiveness through regular assessments of children's developmental milestones.
- Fostered positive relationships among staff, parents, and community stakeholders to enhance collaboration.
- Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
Education
Pharmacy Tech Certificate - Pharmacy
Pima Medical Institute
Houston, TX05-2016
High School Diploma -
Elsik High School
Houston, TX05-2015
Skills
- Professionalism and punctuality
- Bilingual (English/Spanish)
- Cash handling experience
- Customer service expertise
- Sales experience
- Teamwork
- Multitasking
- Sports knowledge
- Empathy and patience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ticket Writer
WM Trucking
04.2026 - Current
Assistant Screen Printer
New City Screen Printing
02.2026 - 04.2026
Retail Manager / Team Production Assistant
Soccer 4 All
08.2016 - 11.2025
Child Care Supervisor
Fort Bend Independent School District
08.2015 - 03.2016
Pharmacy Tech Certificate - Pharmacy
Pima Medical Institute
High School Diploma -
Elsik High School