Matthew Hanson
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Ticket Writer
Circa Sports
Las Vegas, NV
02.2022 - Current
- Maintained a professional demeanor under pressure, effectively handling difficult customer interactions with tact and diplomacy.
- Demonstrated flexibility in accommodating schedule changes, working extended hours as necessary during peak seasons or special events.
- Explained different types of wagers and helped new bettors make choices.
- Checked submitted tickets with care to spot fraud and verify winnings.
- Delivered excellent service to customers placing bets.
Volunteer
The Animal Foundation
Las Vegas, NV
04.2020 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Answered questions about aspects of adoptions such as, fostering, foster field trips, and other veterinary services
Team Sports Sales Associate
Dicks Sporting Goods
Henderson, NV
07.2019 - 03.2020
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Boosted team sports sales by providing exceptional customer service and product knowledge.
- Consistently exceeded sales targets through proactive selling techniques and excellent customer service skills.
- Assisted customers in selecting appropriate team sport equipment, resulting in better performance on the field.
Education
Bachelor of Science - Kinesiology
University of Nevada Las Vegas
Las Vegas, NV12.2023
Skills
- Empathy and patience
- Customer service expertise
- Strong attention to detail
- Professionalism and Punctuality
Timeline
Ticket Writer
Circa Sports
02.2022 - Current
Volunteer
The Animal Foundation
04.2020 - Current
Team Sports Sales Associate
Dicks Sporting Goods
07.2019 - 03.2020
Bachelor of Science - Kinesiology
University of Nevada Las Vegas