Emmanuel Reyes
Merced,CA
Summary
A worker who has success in supervising teams, optimizing operations, and ensuring exceptional customer service. Also, having the ability to lead and motivate staff, manage schedules, and resolve conflicts to maintain a positive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Merced, CA
01.2025 - Current
- Providing consistent, excellent customer service in a high-volume, fast-paced environment.
- Accurately made, personalized, handcrafted food and drink items to satisfy customers and company standards.
- Worked as a team to achieve quicker service times for the drive-thru.
Manager
Crumbl Cookies
Merced, CA
08.2024 - 01.2025
- Managed the sore's staffing and inventory on a daily basis to guarantee a productive and easy workflow.
- Encouraged and led a group of workers to uphold strict standards for product quality and customer service.
- Conducted successful training activities to improve the abilities of current team members and new hires.
Shift Leader
Crumbl Cookies
Merced, CA
07.2023 - 08.2024
- Overseeing and managing a group of workers during designated shifts, making sure that corporate policies and procedures were followed.
- Resolved customer concerns and dealt with any operational issues that came up.
- Helped with stocking and ordering supplies, managing inventory, and placing orders to keep enough supplies for everyday operations.
Education
High School Diploma -
Merced High School
Merced, CA06-2023
Skills
- Management
- Leadership
- Customer service
- Communication
- Problem solving
- Multi-tasking
- Cash handling
- Adaptability
Certification
- Food Handler Card Certification
Timeline
Barista
Starbucks
01.2025 - Current
Manager
Crumbl Cookies
08.2024 - 01.2025
Shift Leader
Crumbl Cookies
07.2023 - 08.2024
High School Diploma -
Merced High School
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