Summary
Overview
Work History
Education
Skills
Activities And Volunteer Experience
Certification
Languages
Timeline
Generic

Emmanuel Rutaganda

Houston,Texas

Summary

Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.

Experienced with maintaining secure and welcoming environment for guests. Utilizes excellent observation and interpersonal skills to address security concerns promptly. Track record of effective communication and problem-solving abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Carhop, Headset And Drive Thru

Sonic Drive In
01.2021 - Current
  • Ensured timely and accurate distribution of orders in stalls.
  • Processed orders through the headset and coordinated food bagging with drink preparation tasks.
  • Consistently delivered exceptional customer service leading to superior guest satisfaction.

SHIELD Security Events Services

Shield Security Services
12.2023 - 11.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Lifeguard

City Of Houston Parks And Recreation
01.2018 - 01.2021
  • Supervised and safeguarded children's surroundings consistently.
  • Developed strong swimming skills among youth through focused Tuesday sessions.
  • Engaged with community members to build positive connections and relationships.

Education

Bachelor Of Electrical Engineering - Electrician Technician

Houston Community College
Houston, TX

High Diploma - Fine Arts, Computer Science

Jack Yates High School
Houston, TX
06.2023

Skills

  • Communication skills
  • Time management
  • Public Safety
  • First aid
  • CPR certified
  • Fast and efficient service worker

Activities And Volunteer Experience

  • Jack Yates Basketball Team, 08/19 - 02/20, Starting 5 on the team including playing the positions point guard and shooting guard., Freshman year undefeated champions with the record of 12-0 and being city champs., Strengthened the section with all knowledge I had.
  • City Of Houston Lifeguard, 06/19 - 08/21, Worked at multiple public park pools., 2018 started as a Jr Lifeguard for Emancipation Park., Big part on making sure everyone is safe while swimming.
  • City of Houston Parks and Recreation Department, Volunteer, 07/16/20 - 07/27/20, Helped set up the events tents and tables for the events., Drove the golf cart around to pick up the senior citizens so they wouldn't have to walk far to the event from the parking spots., Distributed Food and Drinks to everyone.

Certification

  • Professional Ski Instructors of America Certification (PSIA) - Professional Ski Instructors of America and American Association of Snowboard Instructors.
  • CPR/AED for the Professional Rescuer - American Red Cross.

Languages

Swahili
Native or Bilingual
French
Professional Working

Timeline

SHIELD Security Events Services

Shield Security Services
12.2023 - 11.2024

Carhop, Headset And Drive Thru

Sonic Drive In
01.2021 - Current

Lifeguard

City Of Houston Parks And Recreation
01.2018 - 01.2021

Bachelor Of Electrical Engineering - Electrician Technician

Houston Community College

High Diploma - Fine Arts, Computer Science

Jack Yates High School
Emmanuel Rutaganda