EMMANUEL SEGURA
Clarksville,USA
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
17
17
years of professional experience
Work History
Assistant Manager
FedEx Office & Print Center
Nashville, TN
01.2016 - Current
- Oversee all daily office and safety operations.
- Manage the front office to ensure a pleasant customer experience.
- Suggested additional items to customers to increase sales.
- Managed closing duties, including restocking of items.
- Cash management.
- Shipping and receiving.
- Inventory management.
- Interview prospective employees.
- Trained new employees.
- Shift scheduling.
- Prepare timesheets for approval.
- Vendor relations.
- Perform additional duties as needed or directed.
Property Manager
The Cliffs Properties
San Diego, CA
01.2017 - 01.2023
- Managed all daily office and safety operations, park maintenance and ensured pleasant customer experience when visiting units and property amenities.
- Responded timely to questions and concerns as requested from the residents.
- Performed monthly inspections on units for a program called 'Clean and Green' for the residents to keep up on conditions of the housing community.
- Process orders for maintenance supplies.
- Vendor relations.
Assistant Property Manager
Villa Cajon Mobile Estates
El Cajon, CA
01.2011 - 04.2018
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Assisted property manager in leasing and marketing activities.
- Collected first month's rent along with security deposit prior to move-in date.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
District Manager
Denny's Restaurant
Spring Valley, CA
01.2010 - 01.2016
- Oversee all restaurant operations, food and beverage, food safety handling, kitchen operations, staff training.
- Monitor dining room to ensure pleasant customer experience.
- Suggested additional items to customers to increase sales.
- Managed closing duties, including restocking items and reconciliation of the cash drawer.
- Prepare timesheets for approval.
- Vendor relations.
- Organized promotional events in order to drive sales volume in the district's stores.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
Event Manager
Cottonwood Golf & Country Club
El Cajon, CA
02.2012 - 03.2015
- Oversaw all aspects of event production from conception through completion.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Resolved any issues that arose during the course of an event in a timely manner.
- Ensured compliance with applicable laws and regulations related to event planning and operations.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
BPO Property Inspector
Turning Leaf Properties
Poway, CA
01.2010 - 01.2015
- Property inspection as per Broker's request.
- Process Buyer Price Opinion (BPO).
- Responsible for securing property for lockouts with Sheriff.
- Re-keyed to ensure property is secure.
- Located utilities and started / canceled services upon assignment of property.
- Assisted agents in open houses such as set up and take downs.
- Uploaded listings of properties on the agent's website MLS listing.
- Data Entry, Customer, and vendor relations.
- Answered phone calls and addressed any concerns.
- This was a on-call type job and would do this when needed to be done.
Bartender
Viejas Casino & Resort
Alpine, CA
01.2010 - 04.2014
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Attended regular training sessions to stay updated on new products or trends.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Server/Head Bartender
Catamaran Resort & Spa
San Diego, CA
02.2008 - 01.2011
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
Skills
- Cash management
- Inventory management
- Vendor relations
- Employee training
- Shift scheduling
- Customer service
- Data entry
- Sales strategies
- Team building
- Retail operations management
- Effective communication
- Self motivation
- Project management
Timeline
Property Manager
The Cliffs Properties
01.2017 - 01.2023
Assistant Manager
FedEx Office & Print Center
01.2016 - Current
Event Manager
Cottonwood Golf & Country Club
02.2012 - 03.2015
Assistant Property Manager
Villa Cajon Mobile Estates
01.2011 - 04.2018
Bartender
Viejas Casino & Resort
01.2010 - 04.2014
District Manager
Denny's Restaurant
01.2010 - 01.2016
BPO Property Inspector
Turning Leaf Properties
01.2010 - 01.2015
Server/Head Bartender
Catamaran Resort & Spa
02.2008 - 01.2011
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