Emmanuel Soler
Providence,RI
Summary
Versatile IT Technician, proficient in project management with an emphasis on timely completion. Highly motivated team member, constantly prioritizing professional development.
Overview
2026
2026
years of professional experience
Work History
IT Help Desk Technician
RI Army National Guard
07.2025 - Current
- Provided technical support for hardware and software issues across various platforms.
- Diagnosed and resolved user problems efficiently, enhancing overall system performance.
- Assisted in maintaining network integrity through regular monitoring and troubleshooting procedures.
- Lead large statewide projects, such as maintaining 100% inventory of all assets, as well as updating hundreds of operating systems while meeting deadlines.
Game Technician
IGT
02.2025 - 06.2025
- Diagnosed and repaired hardware and software issues for gaming systems.
- Conducted routine maintenance on gaming equipment to ensure optimal performance.
- Assisted in troubleshooting technical problems, improving customer satisfaction.
- Collaborated with team members to streamline repair processes and reduce turnaround time.
Sales Associate /Delivery Assistant
Mclaughlin & Moran
2021 - 2024
- Delivered products to liquor stores, bars, and restaurants, ensuring timely and accurate service.
- Managed heavy lifting and transportation of cases and kegs, including navigating stairs and tight spaces.
- Conducted invoice checks to maintain accuracy in deliveries and inventory management.
- Assisted in advertising and merchandising by creating displays and installing promotional materials in client locations.
Sales Representative
Tasca Automotive Group
03.2023 - 11.2023
- Greeted customers and assessed their vehicle needs, providing tailored recommendations.
- Guided customers through the vehicle selection process, ensuring alignment with their preferences and budget.
- Conducted payment discussions to establish a comfortable range, negotiating deals that satisfied both the customer and the dealership.
- Fostered strong customer relationships to enhance satisfaction and drive repeat business.
Sales Associate
AT&T
02.2023 - 04.2023
- Represented AT&T as a sales representative in partnership with BJ's, engaging customers at an in-store kiosk.
- Developed strong relationships with customers through effective communication and personalized pitches.
- Enhanced sales techniques and learned industry knowledge related to mobile phones and service offerings.
- Demonstrated product features and benefits, resulting in increased customer interest and sales conversions.
Education
High School Diploma -
Cranston High School West
Cranston, RI01-2022
Skills
- Software installation
- Application support
- Mobile device support
- Incident reporting
- Asset Management
- Electrical troubleshooting
- Customer Service
- Hardware installation
- Strong negotiation
- Sales presentations
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
IT Help Desk Technician
RI Army National Guard
07.2025 - Current
Game Technician
IGT
02.2025 - 06.2025
Sales Representative
Tasca Automotive Group
03.2023 - 11.2023
Sales Associate
AT&T
02.2023 - 04.2023
Sales Associate /Delivery Assistant
Mclaughlin & Moran
2021 - 2024
High School Diploma -
Cranston High School West