Emmanuel Toussaint
Allied Universal Protection Services
Acworth,GA
1
Language
18
years of professional experience
Results-driven leader with a strong background in managing operations and coordinating teams to achieve objectives. Skilled in problem-solving, conflict resolution, and optimizing workflows to enhance team performance. Proactive in adapting to changing demands while fostering collaboration and delivering consistent results.
Work History
Shift Supervisor
1 Year- Coordinated shift changes to ensure seamless transitions between staff.
- Conducting daily post inspection on the officers on duty.
- Making sure there is coverage in situation where there’s a call out/ No call/ No show.
- Making sure there is coverage in a situation where there’s a call out/ No call/ No show.
- Taking disciplinary action in case there’s a violation of the post order.
- Making sure the officers' schedules stay up to date.
- Performing monthly penetration test/ Tabletop on the staff.
- Acted as liaison between account manager and officers for effective communication.
Security Professional
7 Years 8 Months- Monitored lobby and CCTV cameras to ensure safety and security of facility.
- Monitor entrances and exits to ensure only authorized personnel access the facility.
- Signed in and out visitors at the front desk to ensure security protocols were followed.
- Monitoring the lobby and the CCTV camera.
- Report on daily activities and any security incidents
- Signing in and out visitor
Sales Associate Specialist
2 Years 7 Months- Facilitated training sessions for new employees to ensure understanding of company policies and procedures.
- Dealing with sales associates’ performance problems.
- Addressed performance issues among sales associates by providing guidance and support to improve their effectiveness.
- Conducting timely performance evaluations.
- Conducted performance evaluations to provide constructive feedback and support associate development.
Sales/ Impact
1 Year- Managed daily business operations to ensure smooth functioning.
- Supervised employee performance regularly.
- Training new employees.
- Coached and developed employees to enhance skills and team capability.
Logistic Manager
1 Year 9 Months- Compiled and presented inventory reports to optimize warehouse operations.
- Updated database with presentation details
- Managed administration of bank cash and accounting documents
- Coordinated marketing and promotion meetings
Visa Clerk/Consular Section/ Internship
4 Months- Greeted applicants and managed their files through filing, scanning, and fingerprinting processes.
- Translated for consular officer and prescreened applicant schedules to streamline interviews.
- Reviewed and organized applicants' files for accuracy and completeness.
Education
Bachelor of Sciences - Business Administration
- Currently enrolled.
- Lean Operation Management, Global Quality Management System, Business Communication
Skills
Excellent communication Skill
Efficient in Microsoft Office (Word
Excel
Access
Outlook
and PowerPoint).
Cash handling
Employee training
Workplace safety
Staff management
Languages
Fluent in French and Conversational Spanish
HONORS
Criminal Justice Information Services Security Awareness Training 2021, Leadership and Management Practices, JMR 2019, How to listen effectively, Toastmaster International 2017, Certificate of Cyber security Awareness,, Georges P. Shultz National Foreign Affairs training, Center, U.S. Department 2012
Timeline
Shift Supervisor
Allied Universal Protection Services
09.2025 - 09.2026Read More
Security Professional
Allied Universal Protection Services
11.2017 - 07.2025Read More
Sales Associate Specialist
Macy’s, Inc.
06.2014 - 01.2017Read More
Sales/ Impact
Accra Factory Outlet
01.2011 - 01.2012Read More
Logistic Manager
C.T. Cargo S.A.
04.2010 - 01.2012Read More
Visa Clerk/Consular Section/ Internship
American Embassy
01.2009 - 05.2009Read More
University of Bridgeport (UB)
Bachelor of Sciences from Business Administration
Read More