Emmanuel Trevino

Drive Away Autos

05.2020 - 11.2023

Streamlined office processes by implementing efficient filing systems and organizational techniques.
Enhanced communication within the department by establishing a centralized email system.
Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
Developed expertise in various administrative software programs for increased efficiency across department functions.
Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
Handled incoming phone calls and answered questions from callers.
Interacted with customers by phone, email, or in-person to provide information.
Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.