Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Trillo

North Las Vegas

Summary

Dynamic small business owner with extensive experience in customer relations and operations management at Swift Air Heating and Refrigeration. Proven track record in building strong client relationships, enhancing customer satisfaction, and implementing efficient processes. Adept at fostering teamwork while demonstrating strong verbal communication and adaptability in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Owner

Swift Air Heating and Refrigeration
02.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Journeyman

Air Pro Master
01.2019 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Journeyman

ACR
03.2015 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

EPA Certified - HVAC/R

ATI
Las Vegas, NV
02-2009

High School Diploma -

Desert Pines High School
Las Vegas, NV
06-2003

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

Swift Air Heating and Refrigeration
02.2021 - Current

Journeyman

Air Pro Master
01.2019 - 02.2021

Journeyman

ACR
03.2015 - 01.2019

EPA Certified - HVAC/R

ATI

High School Diploma -

Desert Pines High School
Emmanuel Trillo