Emmanuel Trillo
North Las Vegas
Summary
Dynamic small business owner with extensive experience in customer relations and operations management at Swift Air Heating and Refrigeration. Proven track record in building strong client relationships, enhancing customer satisfaction, and implementing efficient processes. Adept at fostering teamwork while demonstrating strong verbal communication and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Owner
Swift Air Heating and Refrigeration
02.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Journeyman
Air Pro Master
01.2019 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Journeyman
ACR
03.2015 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
EPA Certified - HVAC/R
ATI
Las Vegas, NV02-2009
High School Diploma -
Desert Pines High School
Las Vegas, NV06-2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Swift Air Heating and Refrigeration
02.2021 - Current
Journeyman
Air Pro Master
01.2019 - 02.2021
Journeyman
ACR
03.2015 - 01.2019
EPA Certified - HVAC/R
ATI
High School Diploma -
Desert Pines High School
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