Emmanuel Walagala
Security Analyst
Houston,TX
Summary
Am a dedicated IT systems analyst with a history of meeting company goals, utilizing consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best manageinformation security. I seek to adopt and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Product Manager
Blue Employee Benefits, Kampala
Kampala
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented training sessions to be used for further on job training, employee assessment and evaluations
- Coordinated project planning and execution with team members and team leads.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Market Support
Dent Wizard International
Houston, TX
04.2022 - 01.2023
- Networked in market to build partnerships and connections with clients
- Liaised between senior management and front-line team technicians to implement effective changes and revitalize market growth.
- Monitored quality of work to provide clients with professionally tailored services to maximise turn around time
- Carried out operational auditing
Technical and training support for field technician, coverage Systems Analyst
Black Knight
Kampala, KLA
10.2022 - 02.2023
- Security patches
- IT audit
- Tech ticket systems based support
- Server management
- Network traffic analysis
- TCP/IP networking
Education
Bachelor of Science - Information Technology-Cybersecurity
Salem International University
West Virginia 06.2022 - Current
Bachelor of Arts - Finance
Kyambogo University
Kampala 08.2005 - 02.2010
Associate of Arts - Education
Kyambogo University
Kampala 07.2002 - 07.2006
Skills
Communication skills, Customer Service Skills, Windows NT, Linux, Accounting, analytical skills, reporting skillsundefined
Timeline
Technical and training support for field technician, coverage Systems Analyst
Black Knight
10.2022 - 02.2023
Bachelor of Science - Information Technology-Cybersecurity
Salem International University
06.2022 - Current
Market Support
Dent Wizard International
04.2022 - 01.2023
Bachelor of Arts - Finance
Kyambogo University
08.2005 - 02.2010
Associate of Arts - Education
Kyambogo University
07.2002 - 07.2006
Product Manager
Blue Employee Benefits, Kampala
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