Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Walagala

Security Analyst
Houston,TX

Summary

Am a dedicated IT systems analyst with a history of meeting company goals, utilizing consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best manageinformation security. I seek to adopt and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Product Manager

Blue Employee Benefits, Kampala
Kampala
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Documented training sessions to be used for further on job training, employee assessment and evaluations
  • Coordinated project planning and execution with team members and team leads.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.

Market Support

Dent Wizard International
Houston, TX
04.2022 - 01.2023
  • Networked in market to build partnerships and connections with clients
  • Liaised between senior management and front-line team technicians to implement effective changes and revitalize market growth.
  • Monitored quality of work to provide clients with professionally tailored services to maximise turn around time
  • Carried out operational auditing

Technical and training support for field technician, coverage Systems Analyst

Black Knight
Kampala, KLA
10.2022 - 02.2023
  • Security patches
  • IT audit
  • Tech ticket systems based support
  • Server management
  • Network traffic analysis
  • TCP/IP networking

Education

Bachelor of Science - Information Technology-Cybersecurity

Salem International University
West Virginia
06.2022 - Current

Bachelor of Arts - Finance

Kyambogo University
Kampala
08.2005 - 02.2010

Associate of Arts - Education

Kyambogo University
Kampala
07.2002 - 07.2006

Skills

Communication skills, Customer Service Skills, Windows NT, Linux, Accounting, analytical skills, reporting skillsInterpersonal skills, Internal Audits, Management Experience, Knowledge of operating systems platforms, SecurityTesting experience, self educating skills, Risk Assessment, Network traffic analysis, eg, Wireshark, Server ManagementDatabase management

Timeline

Technical and training support for field technician, coverage Systems Analyst

Black Knight
10.2022 - 02.2023

Bachelor of Science - Information Technology-Cybersecurity

Salem International University
06.2022 - Current

Market Support

Dent Wizard International
04.2022 - 01.2023

Bachelor of Arts - Finance

Kyambogo University
08.2005 - 02.2010

Associate of Arts - Education

Kyambogo University
07.2002 - 07.2006

Product Manager

Blue Employee Benefits, Kampala
Emmanuel WalagalaSecurity Analyst