Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Systems Administrator
UNITED STATES MARINE CORPS
12.2021 - 09.2025
Effective at managing, maintaining, and building servers and domains
Proficient in Helpdesk operations and maintenance procedures
Experience building and managing virtual machines with VMware
Built and managed Microsoft Exchange Servers
Built and managed CUCM servers
Trained on analyzing and preventing cyber attacks and threats
Trained on PKI- First in the class at USMC Data Systems Administrator job training school
Administered user accounts, permissions, and access rights across multiple platforms
Collaborated with cross-functional teams to troubleshoot hardware and software issues
Documented system configurations, procedures, and troubleshooting steps for future reference
Provided technical support to end-users via phone calls, emails, or remote assistance tools
Maintained inventory of hardware components and software licenses for accurate asset management
Trained new employees on company's IT policies, procedures, and best practices
Worked closely with IT team members on projects requiring cross-departmental coordination
Served as a subject matter expert in areas such as Active Directory administration or email systemsmanagement
Served as a liaison between IT department and other business units for technology-related initiatives
Network Controller
Defense Information System Agency
Belleville, IL, USA
08.2024 - 01.2025
Managed and maintained a complex network infrastructure consisting of XX routers, switches, andfirewalls
Provided technical support to end-users regarding network connectivity, VPN access, emailconfiguration, etc
Created detailed documentation of network configurations, troubleshooting procedures, and standardoperating procedures (SOPs)
Served as the primary point of contact for vendors during equipment procurement processes ensuringtimely delivery at competitive prices
Provided technical guidance and mentorship to junior network administrators, fostering theirprofessional growth
Deployment Specialist
Apex Systems
06.2023 - 07.2024
Provide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase.
Provide direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems IDS/IPS, Domain Name System (DNS) , Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units.
Assist in the development and execution of Information Assurance (IA) training for deployed units
Coordinate return of any unused and reusable equipment to stock; coordinate the transportation of all HW and SW required to support contingency operations