Emmanuela Baptiste
Columbus,OH
Summary
Intelligent and enthusiastic, I can work quickly and efficiently while giving my best.
Overview
13
13
years of professional experience
Work History
Returns Processor
Amazon
Sharpsburg, MD
01.2024 - 04.2024
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Analyzed customer return requests and processed refunds or exchanges as necessary.
- Processed damaged goods and coordinated with vendors for replacements or repairs.
- Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.
Secretary to the General Manager
Bank National de credit
Port Au Prince , Haiti
09.2011 - 02.2022
- Provided administrative support to the General Manager including scheduling meetings, preparing agendas and taking minutes.
- Organized and maintained filing systems, both electronic and paper based.
- Composed, edited and proofread correspondence, reports and other documents as requested by the General Manager.
Education
Associate of Science -
Enfoca
Port Au Prince , Haiti07-2006
High School Diploma -
Juvenat Sacré Coeur
Port Au Prince , Haiti06-2002
Skills
- Workplace Safety
- Product Inspection
- Order Processing
- Quality Control
- Order Fulfillment
- Computer Skills
- Order and Refund Processing
Timeline
Returns Processor
Amazon
01.2024 - 04.2024
Secretary to the General Manager
Bank National de credit
09.2011 - 02.2022
Associate of Science -
Enfoca
High School Diploma -
Juvenat Sacré Coeur