Empathetic mental health professional highly accomplished in domestic violence counseling, crisis intervention and treatment analysis and planning.
Overview
27
27
years of professional experience
Work History
PCMS- Institutional Program Director
The Department Of Juvenile Justice
06.2022 - Current
Provides Coordination and implementation of service delivery for Programs and Case Management Services
Coordinating the quality and accessibility of the generalized counseling, programs, and case management services for the Programs and Case
Management Department for the Office of Behavioral Health Services (OBHS).
Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved.
Establishes goals and objectives that are consistent with the organization's mission.
Acts as the chair to the managing team (supervisory team) to design and structure programs. Implements changes in policy/procedure/workflow/staff assignments to units.
Coordinates with OBHS Regional Administrator to ensure carrying out of agency's purpose.
Ensures that controls are used in establishing and maintaining confidentiality of case records.
Sets priorities, assigns work, and reviews and evaluates records with JDCs in managing workloads and workflows. Ensures effective and timely use of resources.
Coordinate an internal quality assurance program to assess the quality and consistency of the programs services provided and ensure compliance with professional standards, policies, and directives.
Monthly & Quarterly Quality Assurance Meetings
Develop Agenda
Chair Monthly QA Meeting
Ensure that all staff members who are unable to attend review & sign meeting minutes.
Develop corrective action reports as needed.
Pull monthly statistics reports.
Juvenile Detention Counselor
The Department Of Juvenile Justice
01.2018 - 06.2022
Performs and/or directs intake services to youth.
Provides counseling to individuals, groups, or families, to effect positive change in the youth’s behavior and/or social situations
Provide collaborative meetings with other agency stake holders for discharge recommendations.
Leads or participates as a member of a multidisciplinary team to identify youths’ strengths, resources, symptoms, and behavioral challenges to develop and monitor an effective implementation of the service plan.
Prepares and submit required reports and other documentation.
Attend continuing education course geared towards trends and professional development in the field of Case Management Services.
Maintain confidentiality of Case Record and release information as required by policy.
Support of the delivery of programs & case management services and substance abuse services in assigned facilities.
Works with program staff to ensure that services are in keeping with best practices and departmental policy.
Under limited direction, provides structured cognitive behavioral groups and/or life-skills group counseling sessions, documents all programmatic activities, and performs a variety of administrative duties designed to facilitate juvenile rehabilitation and ensure a safe and secure environment at a youth detention facility.
Facilitate or Co-facilitate Groups lead or participate in facility wide PBIS activities, work hours to include Afternoon/evening/Holiday/Weekends and conduct parent education/training workshops.
Health Intensive Case Manager
Mental, Cobb/Douglas Community Service Board
07.2009 - 11.2017
Coordinate mental health rehabilitative services and supports necessary to assist clients with mental health
diagnosis achieve their goals as identified in their Individual Recovery Plans
Assess client's needs; identify appropriate services which will minimize the negative effects of client's
mental health symptoms that interfere with his/her daily living; individualized independent functioning and
personal development; develop strategies that avoid out-of-home placement; assist clients with increasing
their social support skills; and assist clients with developing coping mechanisms to alleviate stressors
resulting from client's disability
Monitor client's progress toward treatment goals
Provide crisis intervention
Ensure client is receiving appropriate quantity, quality, and effective services consistent with client
achieving devised goals of Individual Recovery Plan
Prepare intake reports and case history records
Maintain statistics for evaluating programs effectiveness
Observed and monitored client behavior and responses to treatment
Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow
and restraints
Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor
appointments and site visit data
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
Developed and implemented treatment plans and modified when needed
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on
mental health
Connected clients with community service and resource agencies
Provided comprehensive case management services, including creating treatment plans and connecting
clients and families to appropriate resources
Displayed sensitivity to the cultural and linguistic needs of the clients and families served
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and
Dialectical Behavior Therapy (DBT)
Presented case history material to review and discussion with other staff members
Involved clients in planning social service programs.
Professional Development Specialist
Families United Services
04.2008 - 07.2010
Receive referrals of clients in need of mental health services (performs intake) and monitors consumer's
behavior in relation to treatment and goals and client's needs
Maintain a caseload of individuals with personal social behavior problems including severe mental health
illness
Respond appropriately to mental health emergency situations and utilizes crisis intervention techniques and
procedures Act as a liaison, providing casework direction and supervision to providers of contracted
services
Provide Family Training Enhancing skill buildings Family Linkages Ensuring children stays at home with
Their families Provide Families with the foundation for a healthy environment in order to overcome barriers
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
Directed family-centered, strengths-based, culturally competent and individualized intakes and
assessments.
Preventive Counselor Supervisor
Family Dynamics Reviewing Individualized Service Plan
08.2001 - 08.2005
Provide Counseling for family in crisis in order to promote healthy relationship/development, and Avert the
need for children in Foster Care
Educate Parents in formulating and utilizing appropriate limits for their children Conduct parenting classes
Conduct home visit Formulate Service Plan that would ensure the safety of the children involved Conduct
Psycho-Social I interviews and screening of clients to evaluate their service needs
Directed family-centered, strengths-based, culturally competent and individualized intakes and
assessments
Provided comprehensive case management services, including creating treatment plans and connecting
clients and families to appropriate resources
Ran individual therapy and family therapy sessions for children ages 13 to 19
Provide supervision to a staffs of 8
Case Manager
Autistic Children
01.1996 - 11.2001
Assisting Family with advocating for their children needs such as occupational therapy, speech, And /or
recreational services Attend school meeting IEP review, observe child in the school setting
Monitoring progress or advocate to ensure that services are being met through IEP Coordinating services,
locating doctor, dentist or recreational activity that the child Would benefit from Assist child and family
transitioning into public school Received in Service Training Seminars led by professionals on various
clinical advocacies Conduct home visit Complete Individual Service Plan
Aided parents in arranging medication evaluations and psychological testing
Led summer day treatment groups and therapeutic activities to teach functional living skills and address
behavioral issues
Participated in a nine month collaborative training program on theories and implementation of Combined
Parent Child Cognitive Behavioral Therapy.
Education
Master -
Strayer University
2013
Bachelor of Arts - Psychology
Long Island University
1995
Skills
Excellent people skills Proficient in MS Word, Word
Perfect CPR Certification Training in
Seclusion/restraint techniques
Dual diagnoses expert
Expertise in crisis intervention techniques
Culturally sensitive
Daily living activities educator
Knowledge of juvenile justice system
Cognitive Behavioral Therapy (CBT) expert
Case management proficiency
Certified Target Trainer
Completed SAVRY Assessment Training
Timeline
PCMS- Institutional Program Director
The Department Of Juvenile Justice
06.2022 - Current
Juvenile Detention Counselor
The Department Of Juvenile Justice
01.2018 - 06.2022
Health Intensive Case Manager
Mental, Cobb/Douglas Community Service Board
07.2009 - 11.2017
Professional Development Specialist
Families United Services
04.2008 - 07.2010
Preventive Counselor Supervisor
Family Dynamics Reviewing Individualized Service Plan
08.2001 - 08.2005
Case Manager
Autistic Children
01.1996 - 11.2001
Master -
Strayer University
Bachelor of Arts - Psychology
Long Island University
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