EMMANUELLA SERWAA
BRONX,NY
Summary
Compassionate Patient Care Technician with expertise in vital sign monitoring, infection control, and EKG testing. Committed to providing safe and effective patient support, ensuring a secure environment, and enhancing overall patient well-being.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Patient Care Technician
BronxCare Health System, thru Midas Consulting
The Bronx, New York
10.2025 - Current
- Monitored vital signs and reported changes to healthcare team members.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported nursing staff with patient care and daily living activities to enhance patient comfort and recovery.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Provided compassionate support to patients during examinations and treatments.
- Followed safety protocols to ensure a secure environment for patients and staff.
- Helped create a safe environment by following infection control policies.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Coordinated patient admissions, discharges, and transfers to ensure smooth transitions within the healthcare setting.
- Performed EKGs, phlebotomy, and other laboratory tests under the supervision of the physician or RN.
- Ensured cleanliness and organization of patient rooms and equipment to promote a safe and hygienic environment.
- Planned and served meals and snacks to patients according to prescribed diets.
Home Health Caregiver
Cohme Home Care
The Bronx, New York
11.2021 - 09.2025
- Provided personal care and assistance with daily living activities for clients.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Monitored patient vital signs and reported changes to physician or nurse.
- Assisted clients with mobility and physical exercises to enhance their well-being.
- Assisted with range-of-motion exercises to improve flexibility and strength of patients.
- Maintained cleanliness and safety in clients' homes to promote a healthy environment.
- Prepared meals based on dietary needs and monitored food intake to ensure nutritional compliance.
- Assisted client with proper medication self-administration techniques.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Responded swiftly to emergency situations, ensuring safety and well-being of patients.
- Observed safety precautions related to infection control practices in all areas where duties are performed.
- Transported clients to medical appointments and other destinations.
Home Health Aide
Quality Healthcare
The Bronx, New York
12.2021 - 08.2024
- Supported clients with bathing, dressing, and incontinence care to enhance comfort and dignity.
- Assisted patients with daily living activities and personal hygiene needs.
- Facilitated personal hygiene and completed household chores to promote clients' overall well-being.
- Assisted clients with mobility in bed, standing, or walking using proper body mechanics to ensure safety.
- Administered medications according to healthcare provider instructions.
- Coordinated transportation for medical appointments and social outings.
- Prepared meals and snacks according to prescribed diets.
plebotomy Technician
County Hospital
Kumasi, Asante, Ghana
05.2020 - 08.2021
- Collected blood samples from patients using proper techniques and safety protocols.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Performed venipuncture and skin puncture on patients of all ages.
- Prepared specimens for laboratory analysis following established procedures and standards.
- Educated patients regarding the procedure and answered any questions they had.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Ensured cleanliness and organization of phlebotomy equipment and work areas.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Identified patients using proper procedures prior to specimen collection.
- Labeled specimen containers with patient information accurately and legibly.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Conducted quality control checks on equipment regularly.
- Collaborated with healthcare staff to coordinate patient care and testing schedules.
- Entered patient information and test orders into computer systems accurately.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
EKG Technician
Okomfo Anokye Teaching Hospital
Kumasi, Asante, Ghana
05.2020 - 08.2021
- Performed EKG tests to monitor patients' heart activity accurately.
- Maintained and calibrated EKG equipment for optimal performance and reliability.
- Educated patients on procedures and ensured comfort during EKG testing.
- Followed safety protocols to ensure a secure testing environment for patients.
- Ensured that all supplies necessary for performing EKG tests were stocked adequately.
- Maintained accurate records of patient data, test results, and other relevant information.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Checked the condition of electrodes before each use to confirm proper functioning.
- Maintained cleanliness in the lab environment by sterilizing instruments after use.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
Education
EKG Certification - Electrocardiogram Technology
TIA Medical School
Manhattan, NY07-2024
Phlebotomy Certification - Phlebotomy Technology
TIA Medical School
Manhattan, NY10-2023
High School Diploma -
Okomfo Anokye High School
Kumasi08-2019
Associate of Science - Licensed Practical Nurse
Hostos Community College
Bronx, NYSkills
- EKG testing
- Phlebotomy techniques
- Patient care
- Vital sign monitoring
- Infection control practices
- Blood glucose testing
- Vitals documentation
- Patient observation
- Effective communication
Certification
Home Health Aide certification
Timeline
Patient Care Technician
BronxCare Health System, thru Midas Consulting
10.2025 - Current
Home Health Aide
Quality Healthcare
12.2021 - 08.2024
Home Health Caregiver
Cohme Home Care
11.2021 - 09.2025
plebotomy Technician
County Hospital
05.2020 - 08.2021
EKG Technician
Okomfo Anokye Teaching Hospital
05.2020 - 08.2021
EKG Certification - Electrocardiogram Technology
TIA Medical School
Phlebotomy Certification - Phlebotomy Technology
TIA Medical School
High School Diploma -
Okomfo Anokye High School
Associate of Science - Licensed Practical Nurse
Hostos Community College