Sports
Emmanuel Mark Isidro
Student
Floresville,TX
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level. Multi-tasking Member well-known for creating positive workplace culture and high-performing teams. Able to solve problems, and think under pressure. Creating positive results throughout the team and company.
Overview
3
3
years of post-secondary education
Work History
Customer Service
Raising Canes
San Antonio, TX
01.2022 - 06.2022
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved concerns with products or services to help with retention and drive sales.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Education
High School Diploma -
Ladue Horton Watkins High School
St Louis, MO 01.2018 - 05.2019
BBA - Business Administration
Saint Louis Community College
St Louis, MO 08.2019 - 05.2021
BBA - Business Administration
Texas A&M University - San Antonio
San Antonio, TX 08.2022 - Current
Skills
Personnel training and development
Skilled trainer
Team Building
Microsoft Outlook, Word and Excel
Excellent time management skills
Research and due diligence
Effective problem solver
Interests
Photography
Media and Video Games
Travelling
Cooking
Sports
I know how to play Basketball, Golf, Volleyball, Swimming, and Track
Timeline
BBA - Business Administration
Texas A&M University - San Antonio
08.2022 - Current
Customer Service
Raising Canes
01.2022 - 06.2022
BBA - Business Administration
Saint Louis Community College
08.2019 - 05.2021
High School Diploma -
Ladue Horton Watkins High School
01.2018 - 05.2019