Summary
Overview
Work History
Education
Skills
References
Timeline
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Emmarie Dockens

Weatherford,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing Public Health student pursuing flexible summer-time employment.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Texas Roadhouse
Weatherford, TX
01.2022 - 08.2023
  • Greeted customers positively and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered telephone to provide dining information and take reservations.
  • Provided assistance to servers, food runners, and bussers to keep dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Cashier

Funky Munky Shaved Ice
Weatherford, TX
06.2021 - 09.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Assisted customers over the phone regarding store operations, product information, order placement, refunds, etc.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Ice Cream Scooper

Gypsy Scopps
Fort Worth, TX
08.2019 - 07.2020
  • Greeted customers in a friendly manner and provided excellent customer service.
  • Operated cash registers, processed payments accurately, and completed end-of-day duties by closing the register.
  • Assisted in training new employees on proper scooping techniques and procedures.
  • Suggested additional items or upgrades to customers' orders based on their preferences.
  • Performed regular maintenance tasks such as cleaning floors and washing dishes.
  • Pitched in to help with additional cleaning and store tasks during busy periods.

Education

High School Diploma -

Brock High School
Brock, TX
05-2022

Some College (No Degree) - General Studies

Weatherford College
Weatherford, TX

Master of Science - Public Health

Texas A&M University
College Station, TX

Skills

  • Conflict Resolution
  • Menu and Price Memorization
  • Dining crew workflow optimization
  • Guest Relations Management
  • Table Bussing
  • Payment Processing
  • Social Perceptiveness
  • Scheduling
  • Complex Problem-Solving
  • Server Support

References

References available upon request.

Timeline

Restaurant Hostess

Texas Roadhouse
01.2022 - 08.2023

Cashier

Funky Munky Shaved Ice
06.2021 - 09.2021

Ice Cream Scooper

Gypsy Scopps
08.2019 - 07.2020

High School Diploma -

Brock High School

Some College (No Degree) - General Studies

Weatherford College

Master of Science - Public Health

Texas A&M University

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Emmarie Dockens