Emmett Avery
Eugene
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking, passionate and eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Property Manager
BBMJA LLC
Lake Oswego, OR
02.2024 - 06.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Shift Lead
Bellagios Pizza Int.
1880 Willamette Falls Drive, West Linn, OR 97068
04.2017 - 07.2023
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Developed and maintained professional relations between customer, store personnel and company.
Education
Emergency Medical Technology Certificate - Emergency Medical Technology
Clackamas Community College
Oregon City, OR07.2018
High School Diploma -
West Linn High School
West Linn, OR06.2016
Skills
- Reading Comprehension
- Brand Loyalty
- Staff Assignments
- Analytical Approach
- Electronic Systems
- Complex Problem-Solving
- Conflict Resolution Techniques
- Memorization Skills
- Social Perceptiveness
- Customer Rapport
- Compliance Requirements
Hobbies
Video games, voice acting, and constructing and painting miniatures for board games.
Additional Information
Quick learner when it comes to technology. Can find and resolve IT issues. I enjoy building personal computers.
Timeline
Property Manager
BBMJA LLC
02.2024 - 06.2024
Shift Lead
Bellagios Pizza Int.
04.2017 - 07.2023
Emergency Medical Technology Certificate - Emergency Medical Technology
Clackamas Community College
High School Diploma -
West Linn High School