Emmett Avery
Eugene
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking, passionate and eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Property Manager
BBMJA LLC
02.2024 - 06.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Shift Lead
Bellagios Pizza Int.
04.2017 - 07.2023
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Developed and maintained professional relations between customer, store personnel and company.
Education
Emergency Medical Technology Certificate - Emergency Medical Technology
Clackamas Community College
Oregon City, OR07.2018
High School Diploma -
West Linn High School
West Linn, OR06.2016
Skills
- Reading Comprehension
- Brand Loyalty
- Staff Assignments
- Analytical Approach
- Electronic Systems
- Complex Problem-Solving
- Conflict Resolution Techniques
- Memorization Skills
- Social Perceptiveness
- Customer Rapport
- Compliance Requirements
Hobbies
Video games, voice acting, and constructing and painting miniatures for board games.
Additional Information
Quick learner when it comes to technology. Can find and resolve IT issues. I enjoy building personal computers.
Timeline
Property Manager
BBMJA LLC
02.2024 - 06.2024
Shift Lead
Bellagios Pizza Int.
04.2017 - 07.2023
Emergency Medical Technology Certificate - Emergency Medical Technology
Clackamas Community College
High School Diploma -
West Linn High School
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