Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmett Carmichael

Iowa City

Summary

Iowa City based entrepreneur and pilot. Extensive experience in team management across different industries, bringing key components from each previous work environment. Able to cultivate cultures and bring a creative and structured mindset to the table.

Overview

12
12
years of professional experience

Work History

General Manager

Uncle Sangs LLC
06.2023 - Current
  • Fostered a culture of accountability, consistency and productivity for improved team morale.
  • Managed budget implementations, employee reviews, training and schedules.
  • Cultivated and maintained relationships with clients, and vendors to ensure consistency.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability.

Operations Manager

MCI Telecommunications
10.2020 - 02.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Helped build a culture to maintain retention and mitigate attrition.
  • Trained and guided team members to maintain a high level of productivity and performance through company modules and annual reviews.
  • Monitored key performance indicators with team supervisors to maintain company and client standards.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness through a 'skip level' review.

Owner/Operator

Apres Wine Bar And Bistro
07.2015 - 07.2020
  • Handled all bank deposits and business sales.
  • Managed day to day operations by being in the necessary positions for success.
  • Cultivated rotating menus and activities to drive up the return customer basis.
  • Developed a culture and customer service for employees and patrons to mitigate attrition and help maximize return customers.
  • Attended and traveled for food and restaurant shows to network with other businesses and stay up to date with local and world food and restaurant trends.

General Manager

Etre Restaurant Group LLC
07.2013 - 07.2014


  • Worked side by side with employees to gain loyalty and trust to reduce attrition.
  • Interacted with patrons to build a better customer service experience and encourage a consistent return basis.
  • Assisted in recruiting, hiring and training of team members to company standards and protocols.
  • Stayed versatile and flexible, helping all positions that were in need.

Education

Associate of Arts -

Kirkwood Community College
Cedar Rapids, IA
05.2005

Skills

  • Google Docs
  • ADP Workforce Now
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Office
  • Apple OS
  • Microsoft OS

Timeline

General Manager

Uncle Sangs LLC
06.2023 - Current

Operations Manager

MCI Telecommunications
10.2020 - 02.2023

Owner/Operator

Apres Wine Bar And Bistro
07.2015 - 07.2020

General Manager

Etre Restaurant Group LLC
07.2013 - 07.2014

Associate of Arts -

Kirkwood Community College

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Emmett Carmichael