Emmi Dhillon
Huntersville,NC
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess/Food Runner
Killingtons Restaurant
Huntersville, NC
06.2023 - Current
- Answered telephone to provide dining information and take reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and sat customers at tables or in waiting areas.
- Notified server after seating parties in section to facilitate prompt service.
- Provided menus and answered questions about menu items and specials.
- Assisted staff by serving food and beverages or bussing tables.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Restaurant Hostess
Azucar
Huntersville, NC
06.2022 - 01.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Answered telephone to provide dining information and take reservations.
- Managed reservations, waitlists, and special requests for large parties.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06-2024
Skills
- Reservation Coordination
- POS System Operations
- Customer Service
- Conflict Resolution
- Complex Problem-Solving
- Positive and Professional
- Event Planning
- Complaint Handling
- Menu Memorization
References
References available upon request.
Timeline
Restaurant Hostess/Food Runner
Killingtons Restaurant
06.2023 - Current
Restaurant Hostess
Azucar
06.2022 - 01.2023
High School Diploma -
William Amos Hough High School
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