Summary
Overview
Work History
Education
Skills
Timeline
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Emmi Fain

Houston,TX

Summary

Reliable and organized, with excellent multitasking skills.

Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.

Overview

3
3
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
08.2022 - 07.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Shift Leader

Dairy Queen
06.2021 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.


Education

Bachelor of Fine Arts - 3D Studio

Sam Houston State University
Huntsville, TX
12-2026

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Product expertise
  • Multitasking Abilities
  • Reliability

Timeline

Personal Shopper

HEB Grocery Store
08.2022 - 07.2024

Shift Leader

Dairy Queen
06.2021 - 04.2022

Bachelor of Fine Arts - 3D Studio

Sam Houston State University

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