Emmi Miksek
Chicago,IL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Team Member
Hannah's Bretzel
Chicago, IL
09.2025 - Current
- Delivered exceptional customer service, ensuring a welcoming environment for all patrons.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Assisted in training new team members on operational procedures and best practices.
- Collaborated with team to streamline food preparation processes, enhancing overall efficiency.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
Cashier/Host
Famous Dave's
North Riverside, Illinois
11.2023 - 04.2026
- Demonstrated knowledge of menu offerings, including seasonal specials or promotions.
- Operated cash register accurately and efficiently during busy periods.
- Maintained cleanliness of cashier area, including wiping down surfaces and restocking supplies.
- Responded to phone inquiries regarding hours of operation, menu options, or special events.
- Engaged customers in pleasant conversation while completing cash register transaction
- Greeted customers warmly upon arrival and escorted them to their tables.
- Communicated with kitchen staff regarding menu offerings, customer feedback, and special requests.
- Assisted in training new staff on point-of-sale systems and customer service protocols.
Cashier
Ginas Italian Ice
Berwyn, Illinois
05.2021 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Performed other duties as assigned by management
- Delivered high level of customer service to patrons using active listening and engagement skills
- Greeted customers promptly and responded to questions
- Processed customer payments quickly and returned exact change and receipts
- Maintained work area and kept cash drawer organized
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Arts - Marketing
Harold Washington College
Chicago, IL12-2026
High School Diploma -
Oak Park And River Forest High School
Oak Park, IL01-2023
Skills
- Customer Assistance
- Product Knowledge
- POS Systems
- Teamwork and collaboration
- Organizing work stations
- Time Management Skills
- Customer Service Excellence
- Product and Service Sales
Timeline
Team Member
Hannah's Bretzel
09.2025 - Current
Cashier/Host
Famous Dave's
11.2023 - 04.2026
Cashier
Ginas Italian Ice
05.2021 - 09.2023
Associate of Arts - Marketing
Harold Washington College
High School Diploma -
Oak Park And River Forest High School