Emmie Baker
Holly Springs,NC
Summary
Highly motivated and customer satisfaction oriented with years of experience in customer service positions. Social and health science educational background, with the desire to enter the medical field and build experience. I have been described as a people person in job positions and consider myself one. I strive to make people feel happy and comfortable during times of stress, and I will go above and beyond to ensure a positive experience for our customers.
Overview
2
2
years of professional experience
Work History
Cook
AMC Theatres
Holly Springs, NC
05.2025 - Current
- Prepared meals according to recipes and safety standards.
- Maintained cleanliness and organization of kitchen and work areas.
- Followed health regulations and sanitation practices consistently.
- Engaged with customers to understand dietary preferences and needs.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
Starbucks Barista
Harris Teeter
Cary, NC
05.2024 - 08.2024
Starbucks Barista
Harris Teeter
Holly Springs, NC
06.2023 - 09.2023
Barista
Starbucks
Holly Springs, NC
02.2023 - 06.2023
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Addressed and resolved customer concerns to maintain customer satisfaction.
- Supported highest standards of conduct and service to support company reputation.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
Associate of Arts - Humanities And Social Science
Wake Technical Community College
Raleigh, NC05-2025
Psychology
North Carolina State University
Raleigh, NCSkills
- Customer service
- Client comfort
- Hospitality and accommodation
- Cleanliness and organization
- Fast memorization
- Critical thinking
- Attention to detail
- Multitasking
- Team collaboration
Timeline
Cook
AMC Theatres
05.2025 - Current
Starbucks Barista
Harris Teeter
05.2024 - 08.2024
Starbucks Barista
Harris Teeter
06.2023 - 09.2023
Barista
Starbucks
02.2023 - 06.2023
Associate of Arts - Humanities And Social Science
Wake Technical Community College
Psychology
North Carolina State University
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