Emmielou Estes
Omaha,NE
Summary
Sales representative with a strong history of enhancing customer engagement and implementing upselling strategies. Expertise in developing customized sales techniques that drive brand awareness and revenue growth. Proven ability to collaborate effectively and train teams to achieve sales objectives.
Overview
8
8
years of professional experience
Work History
Freelance Sales Representative
Drunk Elephant
Omaha, Nebraska
11.2023 - Current
- Engaged customers through personalized recommendations and comprehensive product knowledge.
- Conducted product demonstrations to highlight benefits and usage effectively.
- Trained new staff on customer service best practices and advanced sales techniques.
- Collaborated with team members to enhance sales strategies and customer outreach initiatives.
- Participated in promotional events, boosting brand awareness and driving sales growth.
- Developed tailored sales techniques for effective selling and upselling to clients.
Freelance Sales Representative
Coty Prestige
Omaha, Nebraska
11.2023 - Current
- Delivered product demonstrations to educate customers on benefits and usage.
- Engaged customers through personalized recommendations and extensive product knowledge.
- Developed customized sales techniques for successful upselling to new and existing clients.
- Collaborated with team members to refine sales strategies and enhance customer outreach.
- Participated in promotional events, boosting brand awareness and driving sales growth.
- Trained new staff on effective sales techniques and best practices in customer service.
- Identified opportunities for cross-selling additional products and services to optimize revenue.
Beauty Advisor
Sephora
Omaha, Nebraska
09.2022 - 11.2023
- Educated customers on proper use of cosmetics, fragrances, and beauty products.
- Maintained an organized and visually appealing sales floor environment.
- Collaborated with team members to meet store goals and objectives.
- Provided tailored product knowledge and recommendations to enhance customer satisfaction.
- Managed inventory by restocking shelves and monitoring product availability.
- Participated in training sessions to remain informed on new products and industry trends.
- Assisted customers in selecting beauty products that fit individual needs.
Freelance Sales Representative
PUR
Omaha, Nebraska
10.2021 - 09.2022
- Engaged customers through effective product knowledge and tailored recommendations.
- Demonstrated exceptional service in fast-paced retail settings.
- Collaborated with team members to enhance daily operational efficiency.
- Developed customized sales techniques to drive successful selling and upselling of services.
Beauty and Fragrance Expert
Dillard's
Omaha, Nebraska
12.2019 - 10.2021
- Conducted fragrance consultations to determine customer preferences and needs.
- Developed relationships with customers to enhance loyalty and repeat business.
- Utilized point-of-sale systems for processing transactions efficiently.
- Organized promotional activities for fragrances such as store events, sampling campaigns, and in-store displays.
Prestige Beauty Advisor
Ulta
Omaha, Nebraska
08.2017 - 12.2019
- Advised clients on beauty products and skincare routines.
- Maintained knowledge of current beauty trends and product offerings.
- Facilitated merchandise displays to attract customer attention.
- Provided exceptional customer service to build client relationships.
- Collaborated with team members to achieve sales goals and targets.
Education
High School Diploma -
Northwest High
Omaha, NE05-2002
Skills
- Product knowledge and sales techniques
- Customer engagement and relationship management
- Upselling and cross-selling strategies
- Product demonstrations and visual merchandising
- Team collaboration and communication
- Market trend analysis
- Staff training and development
- Performance tracking
Timeline
Freelance Sales Representative
Drunk Elephant
11.2023 - Current
Freelance Sales Representative
Coty Prestige
11.2023 - Current
Beauty Advisor
Sephora
09.2022 - 11.2023
Freelance Sales Representative
PUR
10.2021 - 09.2022
Beauty and Fragrance Expert
Dillard's
12.2019 - 10.2021
Prestige Beauty Advisor
Ulta
08.2017 - 12.2019
High School Diploma -
Northwest High